Síntomas
Some Gaming Laptops are designed to support Hybrid Power Mode which takes the advantage of using a smaller and lite weight Adapter .
Back to Top
Causa
When the computer's power requirement is more than the capacity of the AC adapter , the computer starts consuming the battery power without sacrificing performance. With this design, you may encounter a Battery Drain situation when the computer is running certain Applications such as 3D games which may put both Discrete Graphics and Processors in heavy loading status.
Back to Top
Resolución
This is working as designed as this computer has the Hybrid Power Mode as standard.
Platforms that support hybrid power but not limited to the list:
Inspiron 7467
Inspiron 7577
Dell G3 15 3579
Dell G3 15 3579
Dell G5 15 5587
Dell G7 15 7588
Alienware m15 R5
Alienware m15 R6
Alienware m15 R7
Alienware m15 R7 AMD
Alienware m17 R5
Alienware x15 R1
Alienware x15 R2
Alienware x17 R1K
Alienware x17 R2
Alienware x14 AMD
DELL G15 5515 AMD
DELL G15 5510
DELL G15 5520
DELL G15 5521
DELL G15 5525
DELL G15 5511
DELL G16 7620
Back to Top
Productos afectados
Alienware m15 Ryzen Edition R5, Alienware m15 R6, Alienware m15 R7 AMD, Alienware m17 R5 AMD, Alienware x15 R1, Alienware x15 R2, Alienware x17 R1, Alienware x17 R2, Alienware x14, Dell G3 3579, Dell G15 5510, Dell G15 5511
, Dell G15 5515 Ryzen Edition, Dell G15 5520, Dell G15 5521 Special Edition, Dell G15 5525, Dell G5 15 5587, Dell G7 15 7588, Dell G16 7620, Dell G3 3779, Inspiron 14 Gaming 7467, Inspiron 15 Gaming 7577
...
Ver más
about warranties
Ver menos
about warranties