Dell Endpoint Security Suite Enterprise System Requirements
Resumen: System requirements must be met when installing Dell Endpoint Security Suite Enterprise.
Este artículo se aplica a:
Este artículo no se aplica a:
Este artículo no está vinculado a ningún producto específico.
En este artículo no se identifican todas las versiones de los productos.
Síntomas
Note:
- As of May 2022, Dell Endpoint Security Suite Enterprise has reached End of Maintenance. This product and its articles are no longer updated by Dell. For more information, reference Product Life Cycle (End of Support / End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
- Reference Endpoint Security for additional information about current products.
This article covers the computer requirements for installing Dell Endpoint Security Suite Enterprise.
Affected Products:
Dell Endpoint Security Suite Enterprise
Affected Operating Systems:
Windows
Mac
Linux
Causa
Not applicable.
Resolución
Dell Endpoint Security Suite Enterprise has specific Network, Hardware, and Software requirements. Click the appropriate tab for more information.
Network requirements vary based on the version of the Dell Data Security Server (formerly Dell Data Protection Server) being used with Dell Endpoint Security Suite Enterprise. Click the appropriate version for more information.
Note: For assistance on locating the server version, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.
External Destinations for Dell Security Management Server Virtual also vary based on tenant region that is selected during provisioning. Click the appropriate region for more information.
| Function | Port | Source | Destination |
|---|---|---|---|
| On-the-Box Entitlement Validation | 443 | BE Product Server | cloud.dell.com |
| Product Server Updates | 443 | BE Product Server | sha2act.credant.com1 |
| Product Server Updates | 443 | BE Product Source | dist.ddsproduction.com1 |
| iFrame Reporting | 443 | BE Product Server | login.cylance.com |
| iFrame Reporting | 443 | BE Product Server | protect.cylance.com |
| iFrame Reporting | 443 | Managed Endpoint | data.cylance.com |
| Client Updating | 443 | Managed Endpoint | update.cylance.com |
| Server Provisioning | 443 | BE Product Server | api.cylance.com |
| Server Provisioning | 443 | BE Product Server | protect-api.cylance.com |
| Product Download | 443 | Managed Endpoint | download.cylance.com |
1Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
Note:
- Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice.
- Alternatively *.cylance.com, *.dell.com, *.ddsproduction.com, & *.credant.com may be used.
- An existing HTTP/HTTPS proxy server may be used in place of direct connectivity through the firewall.
| Function | Port | Source | Destination |
|---|---|---|---|
| On-the-Box Entitlement Validation | 443 | BE Product Server | cloud.dell.com |
| Product Server Updates | 443 | BE Product Server | sha2act.credant.com1 |
| Product Server Updates | 443 | BE Product Source | dist.ddsproduction.com1 |
| iFrame Reporting | 443 | BE Product Server | login-euc1.cylance.com |
| iFrame Reporting | 443 | BE Product Server | protect-euc1.cylance.com |
| iFrame Reporting | 443 | Managed Endpoint | data-euc1.cylance.com |
| Client Updating | 443 | Managed Endpoint | update-euc1.cylance.com |
| Server Provisioning | 443 | BE Product Server | api.cylance.com |
| Server Provisioning | 443 | BE Product Server | protect-api-euc1.cylance.com |
| Product Download | 443 | Managed Endpoint | download.cylance.com |
1Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
Note:
- Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice.
- Alternatively *.cylance.com, *.dell.com, *.ddsproduction.com, & *.credant.com may be used.
- An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall.
| Function | Port | Source | Destination |
|---|---|---|---|
| On-the-Box Entitlement Validation | 443 | BE Product Server | cloud.dell.com |
| Product Server Updates | 443 | BE Product Server | sha2act.credant.com1 |
| Product Server Updates | 443 | BE Product Source | dist.ddsproduction.com1 |
| iFrame Reporting | 443 | BE Product Server | login-apne1.cylance.com |
| iFrame Reporting | 443 | BE Product Server | protect-apne1.cylance.com |
| iFrame Reporting | 443 | Managed Endpoint | data-apne1.cylance.com |
| Client Updating | 443 | Managed Endpoint | update-apne1.cylance.com |
| Server Provisioning | 443 | BE Product Server | api.cylance.com |
| Server Provisioning | 443 | BE Product Server | protect-api-apne1.cylance.com |
| Product Download | 443 | Managed Endpoint | download.cylance.com |
1Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
Note:
- Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice.
- Alternatively *.cylance.com, *.dell.com, *.ddsproduction.com, & *.credant.com may be used.
- An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall.
| Function | Port | Source | Destination |
|---|---|---|---|
| On-the-Box Entitlement Validation | 443 | BE Product Server | cloud.dell.com |
| Product Server Updates | 443 | BE Product Server | sha2act.credant.com1 |
| Product Server Updates | 443 | BE Product Source | dist.ddsproduction.com1 |
| iFrame Reporting | 443 | BE Product Server | login-au.cylance.com |
| iFrame Reporting | 443 | BE Product Server | protect-au.cylance.com |
| iFrame Reporting | 443 | Managed Endpoint | data-au.cylance.com |
| Client Updating | 443 | Managed Endpoint | update-au.cylance.com |
| Server Provisioning | 443 | BE Product Server | api.cylance.com |
| Server Provisioning | 443 | BE Product Server | protect-api-au.cylance.com |
| Product Download | 443 | Managed Endpoint | download.cylance.com |
1Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
Note:
- Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice.
- Alternatively *.cylance.com, *.dell.com, *.ddsproduction.com, & *.credant.com may be used.
- An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall.
| Function | Port | Source | Destination |
|---|---|---|---|
| On-the-Box Entitlement Validation | 443 | BE Product Server | cloud.dell.com |
| Product Server Updates | 443 | BE Product Server | sha2act.credant.com1 |
| Product Server Updates | 443 | BE Product Source | dist.ddsproduction.com1 |
| iFrame Reporting | 443 | BE Product Server | login-sae1.cylance.com |
| iFrame Reporting | 443 | BE Product Server | protect-sae1.cylance.com |
| iFrame Reporting | 443 | Managed Endpoint | data-sae1.cylance.com |
| Client Updating | 443 | Managed Endpoint | update-sae1.cylance.com |
| Server Provisioning | 443 | BE Product Server | api.cylance.com |
| Server Provisioning | 443 | BE Product Server | protect-api-sae1.cylance.com |
| Product Download | 443 | Managed Endpoint | download.cylance.com |
1Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
Note:
- Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice.
- Alternatively *.cylance.com, *.dell.com, *.ddsproduction.com, & *.credant.com may be used.
- An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall.
External Destinations for Dell Security Management Server Virtual also vary based on tenant region that is selected during provisioning. Click the appropriate region for more information.
| Function | Port | Source | Destination |
|---|---|---|---|
| On-the-Box Entitlement Validation | 443 | BE Product Server | cloud.dell.com |
| Product Server Updates | 443 | BE Product Server | sha2act.credant.com1 |
| iFrame Reporting | 443 | BE Product Server | login.cylance.com |
| iFrame Reporting | 443 | BE Product Server | protect.cylance.com |
| iFrame Reporting | 443 | Managed Endpoint | data.cylance.com |
| Client Updating | 443 | Managed Endpoint | update.cylance.com |
| Server Provisioning | 443 | BE Product Server | api.cylance.com |
| Server Provisioning | 443 | BE Product Server | protect-api.cylance.com |
| Product Download | 443 | Managed Endpoint | download.cylance.com |
1Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
Note:
- Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice.
- Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used.
- An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall.
| Function | Port | Source | Destination |
|---|---|---|---|
| On-the-Box Entitlement Validation | 443 | BE Product Server | cloud.dell.com |
| Product Server Updates | 443 | BE Product Server | sha2act.credant.com1 |
| iFrame Reporting | 443 | BE Product Server | login-euc1.cylance.com |
| iFrame Reporting | 443 | BE Product Server | protect-euc1.cylance.com |
| iFrame Reporting | 443 | Managed Endpoint | data-euc1.cylance.com |
| Client Updating | 443 | Managed Endpoint | update-euc1.cylance.com |
| Server Provisioning | 443 | BE Product Server | api.cylance.com |
| Server Provisioning | 443 | BE Product Server | protect-api-euc1.cylance.com |
| Product Download | 443 | Managed Endpoint | download.cylance.com |
1Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
Note:
- Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice.
- Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used.
- An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall.
| Function | Port | Source | Destination |
|---|---|---|---|
| On-the-Box Entitlement Validation | 443 | BE Product Server | cloud.dell.com |
| Product Server Updates | 443 | BE Product Server | sha2act.credant.com1 |
| iFrame Reporting | 443 | BE Product Server | login-au.cylance.com |
| iFrame Reporting | 443 | BE Product Server | protect-au.cylance.com |
| iFrame Reporting | 443 | Managed Endpoint | data-au.cylance.com |
| Client Updating | 443 | Managed Endpoint | update-au.cylance.com |
| Server Provisioning | 443 | BE Product Server | api.cylance.com |
| Server Provisioning | 443 | BE Product Server | protect-api-au.cylance.com |
| Product Download | 443 | Managed Endpoint | download.cylance.com |
1Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
Note:
- Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice.
- Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used.
- An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall.
External Destinations for Dell Security Management Server Virtual also vary based on tenant region that is selected during provisioning. Click the appropriate region for more information.
| Function | Port | Source | Destination |
|---|---|---|---|
| On-the-Box Entitlement Validation | 443 | BE Product Server | cloud.dell.com |
| Product Server Updates | 443 | BE Product Server | act.credant.com1 |
| iFrame Reporting | 443 | BE Product Server | login.cylance.com |
| iFrame Reporting | 443 | BE Product Server | protect.cylance.com |
| iFrame Reporting | 443 | Managed Endpoint | data.cylance.com |
| Client Updating | 443 | Managed Endpoint | update.cylance.com |
| Server Provisioning | 443 | BE Product Server | api.cylance.com |
| Server Provisioning | 443 | BE Product Server | protect-api.cylance.com |
| Product Download | 443 | Managed Endpoint | download.cylance.com |
1Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
Note:
- Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice.
- Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used.
- An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall.
| Function | Port | Source | Destination |
|---|---|---|---|
| On-the-Box Entitlement Validation | 443 | BE Product Server | cloud.dell.com |
| Product Server Updates | 443 | BE Product Server | act.credant.com1 |
| iFrame Reporting | 443 | BE Product Server | login-euc1.cylance.com |
| iFrame Reporting | 443 | BE Product Server | protect-euc1.cylance.com |
| iFrame Reporting | 443 | Managed Endpoint | data-euc1.cylance.com |
| Client Updating | 443 | Managed Endpoint | update-euc1.cylance.com |
| Server Provisioning | 443 | BE Product Server | api.cylance.com |
| Server Provisioning | 443 | BE Product Server | protect-api-euc1.cylance.com |
| Product Download | 443 | Managed Endpoint | download.cylance.com |
1Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
Note:
- Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice.
- Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used.
- An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall.
| Function | Port | Source | Destination |
|---|---|---|---|
| On-the-Box Entitlement Validation | 443 | BE Product Server | cloud.dell.com |
| Product Server Updates | 443 | BE Product Server | act.credant.com1 |
| iFrame Reporting | 443 | BE Product Server | login-au.cylance.com |
| iFrame Reporting | 443 | BE Product Server | protect-au.cylance.com |
| iFrame Reporting | 443 | Managed Endpoint | data-au.cylance.com |
| Client Updating | 443 | Managed Endpoint | update-au.cylance.com |
| Server Provisioning | 443 | BE Product Server | api.cylance.com |
| Server Provisioning | 443 | BE Product Server | protect-api-au.cylance.com |
| Product Download | 443 | Managed Endpoint | download.cylance.com |
1Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
Note:
- Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice.
- Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used.
- An existing HTTP or HTTPS proxy server may be used in place of direct connectivity through the firewall.
| Function | Port | Source | Destination |
|---|---|---|---|
| On-the-Box Entitlement Validation | 443 | BE Product Server | cloud.dell.com |
| Product Server Updates | 443 | BE Product Server | act.credant.com1 |
| iFrame Reporting | 443 | BE Product Server | login.cylance.com |
| iFrame Reporting | 443 | BE Product Server | protect.cylance.com |
| iFrame Reporting | 443 | Managed Endpoint | data.cylance.com |
| Client Updating | 443 | Managed Endpoint | update.cylance.com |
| Server Provisioning | 443 | BE Product Server | api.cylance.com |
| Server Provisioning | 443 | BE Product Server | protect-api.cylance.com |
| Product Download | 443 | Managed Endpoint | download.cylance.com |
1Required only for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition)
Note:
- Amazon Web Services hosts destinations through dynamic IPs. The IPs are not static and are subject to change without notice.
- Alternatively *.cylance.com, *.dell.com, & *.credant.com may be used.
- An existing HTTP orHTTPS proxy server may be used in place of direct connectivity through the firewall.
Minimum Hardware Requirements:
- 500 MB free disk space
- 2 GB RAM
- 10/100/1000 or Wi-Fi network card
Click the appropriate operating system tab for specific platform software requirements.
The Windows version of Dell Endpoint Security Suite Enterprise integrates Cylance’s Advanced Threat Protection (ATP) client with Dell Data Security (formerly Dell Data Protection) encryption options. This article covers only the ATP client requirements. For information about other Dell Data Security encryption options, reference:
- Dell Encryption Enterprise / Dell Data Protection Enterprise Edition System Requirements
- Dell BitLocker Manager / Dell Data Protection BitLocker Manager System Requirements
- Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager / Dell Data Protection Self-Encrypting Drive Manager Hardware System Requirements
- Dell Full Disk Encryption System Requirements
General Requirements:
- Local Administration rights for installation
- Dell Security Management Server version 9.2 or later
- Dell Endpoint Security Suite Enterprise license
Exclusion Requirements:
Anti-virus solutions (for example, Symantec, McAfee, Trend Micro, and more) running on the same endpoint as Dell Endpoint Security Suite Enterprise files must have the following files that are added as exclusions:
C:\Program Files\Dell\Dell Data Protection* C:\ProgramData\Cylance* C:\ProgramData\Dell\Dell Data Protection* C:\Windows\Temp\CylanceDesktopArchive C:\Windows\Temp\CylanceDesktopRemoteFile C:\Windows\System32\Drivers\CylanceDrv*.sys C:\Windows\System32\Drivers\CyProtectDrv*.sys C:\Program Files\Cylance\Desktop
Note: Exclusions are based on the default installation location of Dell Endpoint Security Suite Enterprise.
Software Requirements:
Software requirements vary by version of Dell Endpoint Security Suite Enterprise for Windows. Click the appropriate software version for more information. For more information about versioning, reference How to Identify the Dell Endpoint Security Suite Enterprise Version.
Operating Systems (32 and 64 bit):
- Desktop:
- Windows 11 Education, Enterprise, Pro
- Windows 10 Education, Enterprise, Pro1
- v21H2 (November 2021 Update)
- v21H1 (May 2021 Update)
- v20H2 (October 2020 Update)
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update/19H2)
- v1903 (May 2019 Update/19H1)
- v1809 (October 2018 Update/Redstone 5)
- Windows 10 Enterprise 2019 LTSC
- v1803 (Spring Creators Update/Redstone 4)
- v1709 (Fall Creators Update/Redstone 3)
- v1703 (Creators Update/Redstone 2)
- v1607 (Anniversary Update/Redstone)
- Windows 10 Enterprise 2016 LTSC
- Windows 8.1 Update 0-1, Enterprise234
- Windows 7 SP0-SP1, Enterprise, Professional, Ultimate456
- Windows 7 Embedded Standard56
- Server:
- Windows Server 2019: Standard, Datacenter7
- Windows Server 2016: Standard, Essentials, Datacenter678
- Windows Server 2012 R2: Standard, Essentials, Datacenter367
- Windows Server 2012: Standard, Essentials, Datacenter367
- Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver3678
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
1Requires Microsoft Update KB4054517 (https://support.microsoft.com/help/4054517 
).
2Windows 8.1 RT is not supported.
3Requires Microsoft Update KB2999226 (https://support.microsoft.com/help/2999226 
).
4Requires Microsoft Update KB4054519 (https://support.microsoft.com/help/4054519 
).
5Requires Microsoft Update KB4054518 (https://support.microsoft.com/help/4054518 
).
6Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
7Server Core is not supported.
8Requires Microsoft Update KB3004394 (https://support.microsoft.com/help/3004394 
).
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Software Prerequisites:
- Dell Client Security Framework (EMAgent.exe)
- Visual C++ 2017 or later Redistributable Package (x86/x64)
- Visual C++ 2012 or later Redistributable Package (x86/x64)
Note:
- Dell Client Security Framework and Visual C++ 2017 and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard.
- Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues.
- Microsoft .NET Framework 4.5.2 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
for more information.
Operating Systems (32 and 64 bit):
- Desktop:
- Windows 10 Education, Enterprise, Pro1
- v20H2 (October 2020 Update)
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update/19H2)
- v1903 (May 2019 Update/19H1)
- v1809 (October 2018 Update/Redstone 5)
- Windows 10 Enterprise 2019 LTSC
- v1803 (Spring Creators Update/Redstone 4)
- v1709 (Fall Creators Update/Redstone 3)
- v1703 (Creators Update/Redstone 2)
- v1607 (Anniversary Update/Redstone)
- Windows 10 Enterprise 2016 LTSC
- Windows 8.1 Update 0-1, Enterprise234
- Windows 7 SP0-SP1, Enterprise, Professional, Ultimate456
- Windows 7 Embedded Standard56
- Windows 10 Education, Enterprise, Pro1
- Server:
- Windows Server 2019: Standard7
- Windows Server 2016: Standard, Essentials, Datacenter678
- Windows Server 2012 R2: Standard, Essentials, Datacenter367
- Windows Server 2012: Standard, Essentials, Datacenter367
- Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver3678
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
1Requires Microsoft Update KB4054517 (https://support.microsoft.com/help/4054517 
).
2Windows 8.1 RT is not supported.
3Requires Microsoft Update KB2999226 (https://support.microsoft.com/help/2999226 
).
4Requires Microsoft Update KB4054519 (https://support.microsoft.com/help/4054519 
).
5Requires Microsoft Update KB4054518 (https://support.microsoft.com/help/4054518 
).
6Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
7Server Core is not supported.
8Requires Microsoft Update KB3004394 (https://support.microsoft.com/help/3004394 
).
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Software Prerequisites:
- Dell Client Security Framework (EMAgent.exe).
- Visual C++ 2017 or later Redistributable Package (x86/x64).
- Visual C++ 2012 or later Redistributable Package (x86/x64).
Note:
- Dell Client Security Framework and Visual C++ 2017 and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard.
- Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues.
- Microsoft .NET Framework 4.5.2 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
for more information.
Operating Systems (32 and 64 bit):
- Desktop:
- Windows 10 Education, Enterprise, Pro1
- v2004 (May 2020 Update / 20H1)2
- v1909 (November 2019 Update/19H2)
- v1903 (May 2019 Update/19H1)
- v1809 (October 2018 Update/Redstone 5)
- Windows 10 Enterprise 2019 LTSC
- v1803 (Spring Creators Update/Redstone 4)
- v1709 (Fall Creators Update/Redstone 3)
- v1703 (Creators Update/Redstone 2)
- v1607 (Anniversary Update/Redstone)
- Windows 10 Enterprise 2016 LTSC
- Windows 8.1 Update 0-1, Enterprise345
- Windows 7 SP0-SP1, Enterprise, Professional, Ultimate567
- Windows 7 Embedded Standard67
- Windows 10 Education, Enterprise, Pro1
- Server:
- Windows Server 2019: Standard8
- Windows Server 2016: Standard, Essentials, Datacenter789
- Windows Server 2012 R2: Standard, Essentials, Datacenter478
- Windows Server 2012: Standard, Essentials, Datacenter478
- Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver4789
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
1Requires Microsoft Update KB4054517 (https://support.microsoft.com/help/4054517 
).
2Validated post operating system launch.
3Windows 8.1 RT is not supported.
4Requires Microsoft Update KB2999226 (https://support.microsoft.com/help/2999226 
).
5Requires Microsoft Update KB4054519 (https://support.microsoft.com/help/4054519 
).
6Requires Microsoft Update KB4054518 (https://support.microsoft.com/help/4054518 
).
7Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
8Server Core is not supported.
9Requires Microsoft Update KB3004394 (https://support.microsoft.com/help/3004394 
).
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Software Prerequisites:
- Dell Client Security Framework (EMAgent.exe)
- Visual C++ 2017 or later Redistributable Package (x86/x64)
- Visual C++ 2012 or later Redistributable Package (x86/x64)
Note:
- Dell Client Security Framework and Visual C++ 2017 and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard.
- Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues.
- Microsoft .NET Framework 4.5.2 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
for more information.
Operating Systems (32 and 64 bit):
- Desktop:
- Windows 10 Education, Enterprise, Pro1
- v1903 (May 2019 Update/19H1)
- v1809 (October 2018 Update/Redstone 5)
- Windows 10 Enterprise 2019 LTSC
- v1803 (Spring Creators Update/Redstone 4)
- v1709 (Fall Creators Update/Redstone 3)
- v1703 (Creators Update/Redstone 2)
- v1607 (Anniversary Update/Redstone)
- Windows 10 Enterprise 2016 LTSC
- Windows 8.1 Update 0-1, Enterprise234
- Windows 7 SP0-SP1, Enterprise, Professional, Ultimate456
- Windows 7 Embedded Standard56
- Windows 10 Education, Enterprise, Pro1
- Server:
- Windows Server 2019: Standard7
- Windows Server 2016: Standard, Essentials, Datacenter678
- Windows Server 2012 R2: Standard, Essentials, Datacenter367
- Windows Server 2012: Standard, Essentials, Datacenter367
- Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver3678
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
1Requires Microsoft Update KB4054517 (https://support.microsoft.com/help/4054517 
).
2Windows 8.1 RT is not supported.
3Requires Microsoft Update KB2999226 (https://support.microsoft.com/help/2999226 
).
4Requires Microsoft Update KB4054519 (https://support.microsoft.com/help/4054519 
).
5Requires Microsoft Update KB4054518 (https://support.microsoft.com/help/4054518 
).
6Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
7Server Core is not supported.
8Requires Microsoft Update KB3004394 (https://support.microsoft.com/help/3004394 
).
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Software Prerequisites:
- Dell Client Security Framework (EMAgent.exe)
- Visual C++ 2017 or later Redistributable Package (x86/x64)
- Visual C++ 2012 or later Redistributable Package (x86/x64)
Note:
- Dell Client Security Framework and Visual C++ 2017 and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard.
- Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues.
- Microsoft .NET Framework 4.5.2 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
for more information.
Operating Systems (32 and 64 bit):
- Desktop:
- Windows 10 Education, Enterprise, Pro1
- v1809 (October 2018 Update/Redstone 5)
- Windows 10 Enterprise 2019 LTSC
- v1803 (Spring Creators Update/Redstone 4)
- v1709 (Fall Creators Update/Redstone 3)
- v1703 (Creators Update/Redstone 2)
- v1607 (Anniversary Update/Redstone)
- Windows 10 Enterprise 2016 LTSC
- v1809 (October 2018 Update/Redstone 5)
- Windows 8.1 Update 0-1, Enterprise234
- Windows 7 SP0-SP1, Enterprise, Professional, Ultimate456
- Windows 7 Embedded Standard56
- Windows 10 Education, Enterprise, Pro1
- Server:
- Windows Server 2016: Standard, Essentials, Datacenter678
- Windows Server 2012 R2: Standard, Essentials, Datacenter367
- Windows Server 2012: Standard, Essentials, Datacenter367
- Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver3678
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
1Requires Microsoft Update KB4054517 (https://support.microsoft.com/help/4054517 
).
2Windows 8.1 RT is not supported.
3Requires Microsoft Update KB2999226 (https://support.microsoft.com/help/2999226 
).
4Requires Microsoft Update KB4054519 (https://support.microsoft.com/help/4054519 
).
5Requires Microsoft Update KB4054518 (https://support.microsoft.com/help/4054518 
).
6Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
7Server Core is not supported.
8Requires Microsoft Update KB3004394 (https://support.microsoft.com/help/3004394 
).
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Software Prerequisites:
- Dell Client Security Framework (EMAgent.exe).
- Visual C++ 2015 Update 3 Redistributable Package (x86 and x64).
- Visual C++ 2012 or later Redistributable Package (x86/x64).
Note:
- Dell Client Security Framework, Visual C++ 2015 Update 3, and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard.
- Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues.
- Microsoft .NET Framework 4.5.2 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
for more information.
Operating Systems (32 and 64 bit):
- Desktop:
- Windows 10 Education, Enterprise, Pro1
- v1803 (Spring Creators Update/Redstone 4)
- v1709 (Fall Creators Update/Redstone 3)
- v1703 (Creators Update/Redstone 2)
- v1607 (Anniversary Update/Redstone)
- Windows 10 Enterprise 2016 LTSC
- Windows 8.1 Update 0-1, Enterprise234
- Windows 7 SP0-SP1, Enterprise, Professional, Ultimate456
- Windows 7 Embedded Standard56
- Windows 10 Education, Enterprise, Pro1
- Server:
- Windows Server 2016: Standard, Essentials, Datacenter678
- Windows Server 2012 R2: Standard, Essentials, Datacenter367
- Windows Server 2012: Standard, Essentials, Datacenter367
- Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver3678
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
1Requires Microsoft Update KB4054517 (https://support.microsoft.com/help/4054517 
).
2Windows 8.1 RT is not supported.
3Requires Microsoft Update KB2999226 (https://support.microsoft.com/help/2999226 
).
4Requires Microsoft Update KB4054519 (https://support.microsoft.com/help/4054519 
).
5Requires Microsoft Update KB4054518 (https://support.microsoft.com/help/4054518 
).
6Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
7Server Core is not supported.
8Requires Microsoft Update KB3004394 (https://support.microsoft.com/help/3004394 
).
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Software Prerequisites:
- Dell Client Security Framework (EMAgent.exe)
- Visual C++ 2015 Update 3 Redistributable Package (x86 and x64)
- Visual C++ 2012 or later Redistributable Package (x86/x64)
Note:
- Dell Client Security Framework, Visual C++ 2015 Update 3, and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard.
- Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues.
- Microsoft .NET Framework 4.5.2 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
for more information.
Operating Systems (32 and 64 bit):
- Desktop:
- Windows 10 Education, Enterprise, Pro1
- v1709 (Fall Creators Update/Redstone 3)
- v1703 (Creators Update/Redstone 2)
- v1607 (Anniversary Update/Redstone)
- Windows 10 Enterprise 2016 LTSC
- Windows 8.1 Update 0-1, Enterprise234
- Windows 7 SP0-SP1, Enterprise, Professional, Ultimate456
- Windows 7 Embedded Standard56
- Windows 10 Education, Enterprise, Pro1
- Server:
- Windows Server 2016: Standard, Essentials, Datacenter678
- Windows Server 2012 R2: Standard, Essentials, Datacenter367
- Windows Server 2012: Standard, Essentials, Datacenter367
- Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver3678
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
1Requires Microsoft Update KB4054517 (https://support.microsoft.com/help/4054517 
).
2Windows 8.1 RT is not supported.
3Requires Microsoft Update KB2999226 (https://support.microsoft.com/help/2999226 
).
4Requires Microsoft Update KB4054519 (https://support.microsoft.com/help/4054519 
).
5Requires Microsoft Update KB4054518 (https://support.microsoft.com/help/4054518 
).
6Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
7Server Core is not supported.
8Requires Microsoft Update KB3004394 (https://support.microsoft.com/help/3004394 
).
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Software Prerequisites:
- Dell Client Security Framework (EMAgent.exe)
- Visual C++ 2015 Update 3 Redistributable Package (x86 and x64)
- Visual C++ 2012 or later Redistributable Package (x86/x64)
Note:
- Dell Client Security Framework, Visual C++ 2015 Update 3, and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard.
- Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues.
- Microsoft .NET Framework 4.5.2 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
for more information.
Operating Systems (32 and 64 bit):
- Desktop:
- Windows 10 Education, Enterprise, Pro1
- v1709 (Fall Creators Update/Redstone 3)
- v1703 (Creators Update/Redstone 2)
- v1607 (Anniversary Update/Redstone)
- Windows 10 Enterprise 2016 LTSC
- Windows 8.1 Update 0-1, Enterprise234
- Windows 7 SP0-SP1, Enterprise, Professional, Ultimate456
- Windows 7 Embedded Standard56
- Windows 10 Education, Enterprise, Pro1
- Server:
- Windows Server 2016: Standard, Essentials, Datacenter678
- Windows Server 2012 R2: Standard, Essentials, Datacenter367
- Windows Server 2012: Standard, Essentials, Datacenter367
- Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver3678
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
1Requires Microsoft Update KB4054517 (https://support.microsoft.com/help/4054517 
).
2Windows 8.1 RT is not supported.
3Requires Microsoft Update KB2999226 (https://support.microsoft.com/help/2999226 
).
4Requires Microsoft Update KB4054519 (https://support.microsoft.com/help/4054519 
).
5Requires Microsoft Update KB4054518 (https://support.microsoft.com/help/4054518 
).
6Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
7Server Core is not supported.
8Requires Microsoft Update KB3004394 (https://support.microsoft.com/help/3004394 
).
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Software Prerequisites:
- Dell Client Security Framework (EMAgent.exe)
- Visual C++ 2015 Update 3 or later Redistributable Package (x86 and x64)
- Visual C++ 2012 or later Redistributable Package (x86/x64)
Note:
- Dell Client Security Framework, Visual C++ 2015 Update 3, and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard.
- Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues.
- Microsoft .NET Framework 4.5.2 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
for more information.
Operating Systems (32 and 64 bit):
- Desktop:
- Windows 10 Education, Enterprise, Pro1
- v1709 (Fall Creators Update/Redstone 3)
- v1703 (Creators Update/Redstone 2)
- v1607 (Anniversary Update/Redstone)
- v1511 (November Update/Threshold 2)
- Windows 8.1 Update 0-1, Enterprise234
- Windows 7 SP0-SP1, Enterprise, Professional, Ultimate456
- Windows 7 Embedded Standard56
- Windows 10 Education, Enterprise, Pro1
- Server:
- Windows Server 2016: Standard, Essentials, Datacenter678
- Windows Server 2012 R2: Standard, Essentials, Datacenter367
- Windows Server 2012: Standard, Essentials, Datacenter367
- Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver3678
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
1Requires Microsoft Update KB4054517 (https://support.microsoft.com/help/4054517 
).
2Windows 8.1 RT is not supported.
3Requires Microsoft Update KB2999226 (https://support.microsoft.com/help/2999226 
).
4Requires Microsoft Update KB4054519 (https://support.microsoft.com/help/4054519 
).
5Requires Microsoft Update KB4054518 (https://support.microsoft.com/help/4054518 
).
6Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
7Server Core is not supported.
8Requires Microsoft Update KB3004394 (https://support.microsoft.com/help/3004394 
).
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Software Prerequisites:
- Dell Client Security Framework (EMAgent.exe)
- Visual C++ 2015 Update 3 or later Redistributable Package (x86 and x64)
- Visual C++ 2012 or later Redistributable Package (x86/x64)
Note:
- Dell Client Security Framework, Visual C++ 2015 Update 3, and Visual C++ 2012 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard.
- Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues.
- Microsoft .NET Framework 4.5.2 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
for more information.
Operating Systems (32 and 64 bit):
- Desktop:
- Windows 10 Education, Enterprise, Pro1
- v1607 (Anniversary Update/Redstone)
- v1511 (November Update/Threshold 2)
- Windows 8.1 Update 0-1, Enterprise234
- Windows 7 SP0-SP1, Enterprise, Professional, Ultimate456
- Windows 10 Education, Enterprise, Pro1
- Server:
- Windows Server 2016: Standard, Essentials, Datacenter678
- Windows Server 2012 R2: Standard, Essentials, Datacenter367
- Windows Server 2012: Standard, Essentials, Datacenter367
- Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver3678
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
1Requires Microsoft Update KB4054517 (https://support.microsoft.com/help/4054517 
).
2Windows 8.1 RT is not supported.
3Requires Microsoft Update KB2999226 (https://support.microsoft.com/help/2999226 
).
4Requires Microsoft Update KB4054519 (https://support.microsoft.com/help/4054519 
).
5Requires Microsoft Update KB4054518 (https://support.microsoft.com/help/4054518 
).
6Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
7Server Core is not supported.
8Requires Microsoft Update KB3004394 (https://support.microsoft.com/help/3004394 
).
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Software Prerequisites:
- Dell Client Security Framework (EMAgent.exe)
- Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
Note:
- Dell Client Security Framework and Visual C++ 2012 Update 4 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard.
- Failure to use the associated Dell Client Security Framework version that is part of the Dell Endpoint Security Suite Enterprise prevents product functionality.
- Microsoft .NET Framework 4.5.2 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
for more information.
Operating Systems (32 and 64 bit):
- Desktop:
- Windows 10 Education, Enterprise, Pro1
- v1607 (Anniversary Update/Redstone)
- v1511 (November Update/Threshold 2)
- Windows 8.1 Update 0-1, Enterprise234
- Windows 7 SP0-SP1, Enterprise, Professional, Ultimate456
- Windows 10 Education, Enterprise, Pro1
- Server:
- Windows Server 2012 R2: Standard, Essentials, Datacenter367
- Windows Server 2012: Standard, Essentials, Datacenter367
- Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver3678
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
1Requires Microsoft Update KB4054517 (https://support.microsoft.com/help/4054517 
).
2Windows 8.1 RT is not supported.
3Requires Microsoft Update KB2999226 (https://support.microsoft.com/help/2999226 
).
4Requires Microsoft Update KB4054519 (https://support.microsoft.com/help/4054519 
).
5Requires Microsoft Update KB4054518 (https://support.microsoft.com/help/4054518 
).
6Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
7Server Core is not supported.
8Requires Microsoft Update KB3004394 (https://support.microsoft.com/help/3004394 
).
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Software Prerequisites:
- Dell Client Security Framework (EMAgent.exe)
- Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
Note:
- Dell Client Security Framework and Visual C++ 2012 Update 4 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard.
- Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues.
- Microsoft .NET Framework 4.5.2 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
for more information.
Operating Systems (32 and 64 bit):
- Desktop:
- Windows 10 Education, Enterprise, Pro1
- v1511 (November Update/Threshold 2)
- Windows 8.1 Update 0-1, Enterprise234
- Windows 7 SP0-SP1, Enterprise, Professional, Ultimate456
- Windows 10 Education, Enterprise, Pro1
- Server:
- Windows Server 2012 R2: Standard, Essentials, Datacenter367
- Windows Server 2012: Standard, Essentials, Datacenter367
- Windows Server 2008 R2 SP1: Standard, Datacenter, Enterprise, Webserver3678
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
1Requires Microsoft Update KB4054517 (https://support.microsoft.com/help/4054517 
).
2Windows 8.1 RT is not supported.
3Requires Microsoft Update KB2999226 (https://support.microsoft.com/help/2999226 
).
4Requires Microsoft Update KB4054519 (https://support.microsoft.com/help/4054519 
).
5Requires Microsoft Update KB4054518 (https://support.microsoft.com/help/4054518 
).
6Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
7Server Core is not supported.
8Requires Microsoft Update KB3004394 (https://support.microsoft.com/help/3004394 
).
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Software Prerequisites:
- Dell Client Security Framework (EMAgent.exe)
- Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
Note:
- Dell Client Security Framework and Visual C++ 2012 Update 4 are automatically installed when installing Dell Endpoint Security Suite Enterprise through the installation wizard.
- Only use the version of Dell Client Security Framework that is packaged with Dell Endpoint Security Suite Enterprise. Failure to use the appropriate version may lead to product issues.
- Microsoft .NET Framework 4.5.2 (or later)
Note: Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
for more information.
The Mac version of Dell Endpoint Security Suite Enterprise integrates Cylance’s Advanced Threat Protection client with Dell Encryption Enterprise for Mac.
This article covers only the Advanced Threat Protection client requirements. Reference Dell Encryption Enterprise for Mac / Dell Data Protection Enterprise Edition for Mac System Requirements for information about the encryption client.
General Requirements:
- Local Administration rights for installation
- Dell Security Management Server (formally Dell Data Protection Server) version 9.5 or later
- Dell Endpoint Security Suite Enterprise license
Exclusion Requirements:
Anti-virus solutions (for example, Symantec, McAfee, Trend Micro, and more) running on the same endpoint as Dell Endpoint Security Suite Enterprise files must have the following files that are added as exclusions:
/Library/Application Support/Cylance/Desktop/q /Library/Application Support/Cylance/ /System/Library/Extensions/CyProtectDrvOSX.kext/ /private/tmp/CylanceDesktopArchive /private/tmp/CylanceDesktopRemoteFile
Note: Exclusions are based on the default installation location of Dell Endpoint Security Suite Enterprise.
Software Requirements:
Software requirements vary by version of Dell Endpoint Security Suite Enterprise for Mac. Click the appropriate software version for more information. For more information about versioning, reference How to Identify the Dell Endpoint Security Suite Enterprise Version.
Warning:
- For computers running macOS high Sierra (10.13) or later:
- Kernel Extensions must be approved for product functionality. Reference How to Allow Dell Data Security Kernel Extensions on macOS for more information.
Operating Systems (64 bit):
- macOS Catalina 10.15.0 to 10.15.7
- macOS Mojave 10.15.0 to 10.15.7
- macOS High Sierra 10.13.5 to 10.13.6
- macOS Sierra 10.12.6
Operating Systems (64 bit):
- macOS Mojave 10.15.0 to 10.15.4
- macOS Mojave 10.14.0 to 10.14.6
- macOS High Sierra 10.13.5 to 10.13.6
- macOS Sierra 10.12.6
Operating Systems (64 bit):
- macOS Mojave 10.14.0 to 10.14.6
- macOS High Sierra 10.13.5 to 10.13.6
- macOS Sierra 10.12.6
- Mac OS X El Capitan 10.11.6
Warning: Memory Protection and Script Control features on macOS Mojave require client v1511 and later.
Operating Systems (64 bit):
- macOS Mojave 10.14.0 to 10.14.2
- macOS High Sierra 10.13.5 to 10.13.6
- macOS Sierra 10.12.6
- Mac OS X El Capitan 10.11.6
Operating Systems (64 bit):
- macOS High Sierra 10.13.5 to 10.13.6
- macOS Sierra 10.12.4 to 10.12.6
- Mac OS X El Capitan 10.11.6
Operating Systems (64 bit):
- macOS High Sierra 10.13.3 to 10.13.6
- macOS Sierra 10.12.4 to 10.12.6
- Mac OS X El Capitan 10.11.6
Operating Systems (64 bit):
- macOS High Sierra 10.13.0 to 10.13.4
- macOS Sierra 10.12.3 to 10.12.6
- Mac OS X El Capitan 10.11.6
- Mac OS X Yosemite 10.10.5
Operating Systems (64 bit):
- macOS Sierra 10.12.3 to 10.12.6
- Mac OS X El Capitan 10.11.6
- Mac OS X Yosemite 10.10.5
Operating Systems (64 bit):
- macOS Sierra 10.12.3
- Mac OS X El Capitan 10.11.6
- Mac OS X Yosemite 10.10.5
- Mac OS X Mavericks 10.9.5
Operating Systems (64 bit):
- Mac OS X El Capitan 10.11.6
- Mac OS X Yosemite 10.10.5
- Mac OS X Mavericks 10.9.5
General Requirements:
- Local Administration rights for installation
- Dell Security Management Server version 9.11 or later
- Dell Endpoint Security Suite Enterprise license
Exclusion Requirements:
Anti-virus solutions (for example, Symantec, McAfee, Trend Micro, and more) running on the same endpoint as Dell Endpoint Security Suite Enterprise files must have the following files that are added as exclusions:
/opt/Cylance /usr/lib/systemd/system/cylancesvc.service /etc/sysconfig/modules/cylance.modules /usr/src/CyProtectDrv-1.2 /tmp/CylanceDesktopArchive /tmp/CylanceDesktopRemoteFile
Note: Exclusions are based on the default installation location of Dell Endpoint Security Suite Enterprise.
Operating Systems:
- CentOS Linux v7.0 to 7.5
- Red Hat Enterprise Linux v7.0 to 7.5
Operating Systems:
- CentOS Linux v7.0 to 7.3
- Red Hat Enterprise Linux v7.0 to 7.3
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Información adicional
Vídeos
Productos afectados
Dell Endpoint Security Suite EnterprisePropiedades del artículo
Número de artículo: 000127053
Tipo de artículo: Solution
Última modificación: 20 dic 2022
Versión: 22
Encuentra las respuestas que necesitas con la ayuda de otros usuarios de Dell
Servicios de asistencia
Comprueba si tu dispositivo está cubierto por los servicios de asistencia.