Affected Products:
Affected Platforms:
- Latitude 9430
- Latitude 3330
- Latitude 7330
- Latitude 7430
- Latitude 7530
- Latitude 5330
- Latitude 5430
- Latitude 5530
- Latitude 5431
- Latitude 5531
- Precision 3570
- Precision 3471
- Precision 3571
Affected Versions:
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Figure 1: (English Only) Missing Presences Detection tile
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Figure 2: (English Only) Presence Detection tile present
Tile is not enabled as a default.
Enable the Presence Detection tile by following below steps:
- Search and run Command Prompt as administrator.
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Figure 3: (English Only) Command Prompt Search results
- Type
cd:/
and press Enter.
- Type the command below:
rd /s /q C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\.net\intel_cst_service_standalone

Figure 4: (English Only) type rd /s /q C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\.net\intel_cst_service_standalone
- Launch Dell Optimizer, wait 10 secs to initiate ICST service to enable Presence Detection tile.