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Dell Data Protection Enterprise Edition System Requirements

Summary: System requirements must be met when installing Dell Data Protection Enterprise Edition.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Hardware and software requirements must be addressed before installing Dell Data Protection | Enterprise Edition.

Affected Products:

  • Dell Data Protection | Enterprise Edition Shield

Affected Versions:

  • v8.0.0 to 8.13.0

Affected Operating Systems:

  • Windows

Cause

Not applicable

Resolution

Server Infrastructure

Dell Data Protection Enterprise Edition requires Dell Security Management Server (formerly Dell Data Protection Server) for policy and key management.

Minimum Hardware Requirements

  • Intel Pentium or AMD Processor
  • 110 MB of free disk space
  • 512 MB RAM
Note: Additional free disk space is required to encrypt the files on the endpoint. This size varies based on policies and size of drive.

Network Requirements

Dell Data Protection Enterprise Edition requires network connectivity to the Dell Security Management Server.

Note: By default, Dell Security Management Server uses ports:
  • 8443 for activations and port
  • 8000 for policy communication
  • 8449 for certificate communication (server client installation only)

Dell Data Protection Enterprise Edition for Server requires direct communication to the Dell Security Management Server back-end configuration.

If Dell Data Protection Enterprise Edition uses On-the-Box (OTB) entitlements (licenses), then cloud.dell.com over port 443 must be added to the allowlist.

External Media Requirements

Peripheral storage devices that are protected by Dell Encryption External Media require:

  • 55 MB + free disk space equal to the largest file size
  • Plug and Play identifier
  • File System:
    • FAT32
    • exFAT
    • NTFS

Software Requirements

Click the appropriate product version for specific software requirements. For system requirements of the latest version of Dell Encryption Enterprise, reference Dell Encryption Enterprise System Requirements.

Note:
  • Operating system compatibility for storage devices that are protected by Dell Encryption External Media is based on the product version.

For information about locating the product version, reference:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1703 (Creators Update / Redstone 2)
    • v1607 (Anniversary Update / Redstone)
    • v1511 (November Update / Threshold 2)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro2
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Enterprise, Pro2
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate34
  • Microsoft Windows Embedded Standard 745
  • Microsoft Server 2016 Standard, Essentials, Datacenter6
  • Microsoft Server 2012 R2 Standard, Essentials, Datacenter6
  • Microsoft Server 2012 Standard, Essentials, Datacenter6
  • Microsoft Server 2008 R2 SP1 Standard, Datacenter, Enterprise, Web Server4
  • Microsoft Server 2008 SP2 Standard, Datacenter, Enterprise4

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Windows Embedded Standard 7 is supported only in Application Compatibility Mode
6Server Core is not supported.

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? This hyperlink is taking you to a website outside of Dell Technologies.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) is automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1607 (Anniversary Update / Redstone)
    • v1511 (November Update / Threshold 2)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro2
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Enterprise, Pro2
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate34
  • Microsoft Windows Embedded Standard 745
  • Microsoft Server 2016 Standard, Essentials, Datacenter6
  • Microsoft Server 2012 R2 Standard, Essentials, Datacenter6
  • Microsoft Server 2012 Standard, Essentials, Datacenter6
  • Microsoft Server 2008 R2 SP1 Standard, Datacenter, Enterprise, Web Server4
  • Microsoft Server 2008 SP2 Standard, Datacenter, Enterprise4

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Windows Embedded Standard 7 is supported only in Application Compatibility Mode
6Server Core is not supported.

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? This hyperlink is taking you to a website outside of Dell Technologies.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) is automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1607 (Anniversary Update / Redstone)
    • v1511 (November Update / Threshold 2)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro2
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Enterprise, Pro2
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate34
  • Microsoft Windows Embedded Standard 745
  • Microsoft Server 2012 R2 Standard, Essentials, Datacenter6
  • Microsoft Server 2012 Standard, Essentials, Datacenter6
  • Microsoft Server 2008 R2 SP1 Standard, Datacenter, Enterprise, Web Server4
  • Microsoft Server 2008 SP2 Standard, Datacenter, Enterprise4

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Windows Embedded Standard 7 is supported only in Application Compatibility Mode
6Server Core is not supported.

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? This hyperlink is taking you to a website outside of Dell Technologies.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) is automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1511 (November Update / Threshold 2)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro2
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Enterprise, Pro2
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate34
  • Microsoft Windows Embedded Standard 745
  • Microsoft Server 2012 R2 Standard, Essentials, Datacenter6
  • Microsoft Server 2012 Standard, Essentials, Datacenter6
  • Microsoft Server 2008 R2 SP1 Standard, Datacenter, Enterprise, Web Server4
  • Microsoft Server 2008 SP2 Standard, Datacenter, Enterprise4

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Windows Embedded Standard 7 is supported only in Application Compatibility Mode
6Server Core is not supported.

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? This hyperlink is taking you to a website outside of Dell Technologies.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) is automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1511 (November Update / Threshold 2)
  • Microsoft Windows 8.1 Update 0-1, Enterprise, Pro2
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Enterprise, Pro2
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate34
  • Microsoft Windows Embedded Standard 745
  • Microsoft Server 2012 R2 Standard, Essentials, Datacenter6
  • Microsoft Server 2008 SP1 Standard, Datacenter, Enterprise4

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Windows Embedded Standard 7 is supported only in Application Compatibility Mode
6Server Core is not supported.

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? This hyperlink is taking you to a website outside of Dell Technologies.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) is automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro1 2
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro2
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Enterprise, Pro2
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate34
  • Microsoft Windows Embedded Standard 745
  • Microsoft Server 2012 R2 Standard, Essentials, Datacenter6
  • Microsoft Server 2008 SP1 Standard, Datacenter, Enterprise, Web Server4

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Windows Embedded Standard 7 is supported only in Application Compatibility Mode
6Server Core is not supported.

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? This hyperlink is taking you to a website outside of Dell Technologies.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) is automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro1 2
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro2
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Enterprise, Pro2
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate34
  • Microsoft Windows Embedded Standard 745

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Windows Embedded Standard 7 is supported only in Application Compatibility Mode

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? This hyperlink is taking you to a website outside of Dell Technologies.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) is automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro1
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Enterprise, Pro1
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate23
  • Microsoft Windows Embedded Standard 734

1UEFI Supported.
2The Encryption Client is not supported within Windows XP Mode.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
4Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86/x64)
Note: Microsoft Visual C++ 2012 Update 4 (x86 and x64) is automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro1
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Enterprise, Pro1
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate23
  • Microsoft Windows Embedded Standard 734
  • Microsoft Windows XP SP3 Professional

1UEFI Supported.
2The Encryption Client is not supported within Windows XP Mode.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
4Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86/x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8 Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate12
  • Microsoft Windows Embedded Standard 723
  • Microsoft Windows XP SP3 Professional

1The Encryption Client is not supported within Windows XP Mode.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
3Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86/x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro
  • Microsoft Windows 8 Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate12
  • Microsoft Windows Embedded Standard 723
  • Microsoft Windows XP SP3 Professional

1The Encryption Client is not supported within Windows XP Mode.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
3Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86/x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 8 Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate12
  • Microsoft Windows Embedded Standard 723
  • Microsoft Windows XP SP3 Professional

1The Encryption Client is not supported within Windows XP Mode.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
3Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86/x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 8 Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate12
  • Microsoft Windows Embedded Standard 723
  • Microsoft Windows Vista SP0-SP2 Enterprise, Professional, Business
  • Microsoft Windows XP SP3 Professional

1The Encryption Client is not supported within Windows XP Mode.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628 This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
3Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.
  • Microsoft Visual C++ 2008 SP1 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Enterprise Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 3.5 SP2 or later
Note:

Related Articles:

Dell Encryption Enterprise / Dell Data Protection Enterprise Edition Authentication Options

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000210558
Article Type: Solution
Last Modified: 01 Mar 2023
Version:  1
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