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Dell Trusted Device Agent Unable to Verify the BIOS on Non-English Operating Systems

Summary: This article discusses the Dell Trusted Device (DTD) agent unable to verify the BIOS on non-English Operating Systems.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Products:

  • Dell Trusted Device

The DTD agent displays the message; An Error has Occurred and shows that no scan has been performed.

Cause

The DTD team has reported issues with DTD working on non-English operating systems.

Resolution

The engineering department has released a fix to be released Dell Trusted Device version 6.5.5.0 or later. The updated file is posted to the Dell Trusted Device Drivers & Downloads page.

Affected Products

Dell Trusted Device
Article Properties
Article Number: 000223193
Article Type: Solution
Last Modified: 07 Apr 2025
Version:  5
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