PowerEdge MX7000: Multiple Chassis Groups' Management IP address is Unable to Connect
Summary: This article addresses the PowerEdge MX7000 Multiple Chassis groups' management IP address unable to connect issue.
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Symptoms
There are six MX7000 chassis to be stacked and managed as a group. Unexpectedly, all members' management IP addresses were unable to connect. Also, there were two blades' iDRAC IP addresses unable to connect.
- Check that the MX7000 chassis Management Module (MM) light and GB port cabling are good.
Figure 1
- Use laptop direct connection on each chassis' MM to confirm that they can be connected to as expected.
- The Leader Chassis login OpenManage Enterprise-M user interface does not show full information. It seems the MM firmware stopped responding (not failed). Direct connection to other chassis member and login OpenManage Enterprise-M user interface shows full information.
Figure 2
Cause
The Leader Chassis MM1 firmware has stopped responding (not failed).
Resolution
For this case:
All members' management IP address can now connect. Log in to the OpenManage Enterprise-M user interface shows the six chassis members information, and the issue is resolved.
Below are PowerEdge user guides for reference:
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- Remove the MM1 from the Leader Chassis
- Failover to MM2
- Installs MM1
All members' management IP address can now connect. Log in to the OpenManage Enterprise-M user interface shows the six chassis members information, and the issue is resolved.
Figure 3
Below are PowerEdge user guides for reference:
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Affected Products
PowerEdge MX7000Article Properties
Article Number: 000220529
Article Type: Solution
Last Modified: 28 Feb 2024
Version: 2
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