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PowerVault MD24xx: How to Locate the Service Tag

Summary: The following article shows the various methods for locating the service tag on a PowerVault MD24xx enclosure.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Each of the enclosures has a label which contains the service tag and the express service code for the MD24 series enclosure.
 

Locate Service Tag on 2U Enclosure

The 2U enclosures (MD2412 and MD2424) have their service tag and express service code located on the front of the enclosure at the bottom right on a pull-out luggage tag.
 
Locate Service Tag on 2U Enclosure
Figure 1: Locate Service Tag on 2U Enclosure.
 

Locate Service Tag on 4U Enclosure

The 4U enclosure (MD2460) has its service tag and express service code located on the front of the enclosure at the bottom right on a label. The 4U enclosure has a bezel and the service tag is not on the bezel, it is on the enclosure behind the bezel.
 
Locate Service Tag on 4U Enclosure. Bezel or No Bezel
Figure 2: Locate Service Tag on 4U Enclosure. Bezel or No Bezel
 

Finding Service Tag in the iDRAC

The following image illustrates how to locate the service tag for an MD24 series enclosure in the iDRAC UI interface and RACADM (iDRAC CLI).

 
Locate the Service Tag in iDRAC version 6.10.80.00
Figure 3: Locate the Service Tag in iDRAC version 6.10.80.00.
 

Finding Service Tag in PowerTools SHMCLI

The following image illustrates how to locate the service tag for an MD24 series enclosure using the PowerTools SHMCLI tool.
 
How to Locate the Service Tag for an MD24 Series Enclosure Using the Powertools SHMCLI Tool.
Figure 4: How to Locate the Service Tag for an MD24 Series Enclosure Using the PowerTools SHMCLI Tool.

Affected Products

PowerVault MD2412, PowerVault MD2424, PowerVault MD2460
Article Properties
Article Number: 000214363
Article Type: How To
Last Modified: 09 Aug 2023
Version:  4
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