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使用 3.5 mm 纜線連接時,Alienware 耳機無法運作
Table of Contents
Detailed Article
Symptoms
Cause
Resolution
Affected Products
Provide Feedback
Summary:
本文提供使用 3.5 公釐纜線連接時,Dell Alienware 耳機問題的相關資訊。
Detailed Article
Symptoms
Cause
Resolution
Affected Products
Provide Feedback
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Symptoms
Alienware 耳機使用者在使用 3.5 公釐纜線連接至電腦時,可能會遇到缺乏音效或麥克風功能。
受影響的產品
Alienware 三模式無線遊戲專用耳機 |AW920H
Alienware 雙模式無線遊戲專用耳機 |AW720H
Cause
使用 3.5 公釐纜線連接時,耳麥可能無法運作的原因有幾種:
將 3.5 公釐纜線的錯誤一端連接至耳麥和電腦。
當耳麥使用 USB-C 纜線充電時,音訊會設為靜音。
耳麥軟體不最新。
Resolution
請遵循這些步驟解決問題:
將 3.5 公釐纜線的麥克風端連接至耳麥 (以紅色圖 1 反白顯示方塊),另一端連接至電腦。如果纜線反轉,纜線將無法運作。
(圖 1.將 3.5 公釐纜線連接至耳麥和電腦)
使用 3.5 公釐纜線時,無論耳麥開啟或關閉,所有音訊和麥克風功能都會自動穿過纜線。
請確定耳麥軟體處於最新狀態。若要更新軟體,請參閱下列文章:
驅動程式與下載常見問題 (FAQ)
。
Affected Products
Alienware Tri-Mode Wireless Gaming Headset | AW920H, Alienware Dual Mode Wireless Gaming Headset | AW720H
Article Properties
Article Number:
000209764
Article Type:
Solution
Last Modified:
17 Apr 2023
Version:
2
Find answers to your questions from other Dell users
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Article Properties
Article Number:
000209764
Article Type:
Solution
Last Modified:
17 Apr 2023
Version:
2
Find answers to your questions from other Dell users
Visit Community
Support Services
Check if your device is covered by Support Services.
Check Support Status