Skip to main content

Improving the Sound Quality of an Alienware Gaming Headset

Summary: Learn how to enhance the sound quality of the affected Alienware Gaming Headset devices by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Users of an Alienware Gaming Headset may experience poor sound quality. This can result in an unsatisfactory listening experience.


Affected Devices:

  • Alienware Dual Mode Wireless Gaming Headset - AW720H
  • Alienware Pro Wireless Gaming Headset
  • Alienware Tri-Mode Wireless Gaming Headset AW725H
  • Alienware Tri-Mode Wireless Gaming Headset - AW920H
  • Alienware Wired Gaming Headset - AW520H

Cause

The cause of the sound quality issue may be due to the audio playback device being set to a Chat mode instead of a Game mode.

Resolution

To enhance the sound quality, select a Game mode.

  1. Left-click the speaker icon in the taskbar.
  2. Click the arrow up icon to display all available playback devices.
  3. Select the appropriate option for your headset model.
    • Alienware Dual Mode Wireless Gaming Headset - AW720H - Select the Headphones AW720H Game setting.
    • Alienware Pro Wireless Gaming Headset - Select the Alienware Pro Wireless Gaming setting.
    • Alienware Tri-Mode Wireless Gaming Headset AW725H - Select the Headphones AW725H Game setting.
    • Alienware Tri-Mode Wireless Gaming Headset - AW920H - Select the Headphones AW920H Game setting.
    • Alienware Wired Gaming Headset - AW520H - Select the Headphones AW520H Game setting.

Affected Products

Alienware Pro Wireless Gaming Headset, Alienware Tri-Mode Wireless Gaming Headset AW725H, Alienware Tri-Mode Wireless Gaming Headset AW920H, Alienware Wired Gaming Headset AW520H, Alienware Dual Mode Wireless Gaming Headset AW720H
Article Properties
Article Number: 000208666
Article Type: Solution
Last Modified: 18 Nov 2024
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.