PowerVault ME4: Applications that use SMI-S protocol fail with controller firmware GT280R010-01
Summary: Applications using SMI-S fail to communicate with ME4 arrays upgraded to GT280R010-01. Update the controller firmware to GT280R011-01, available on Dell Support, to address the issue.
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Symptoms
Per SNIA,
SMI-S defines a method for the interoperable management of a heterogeneous Storage Area Network (SAN). It describes the information available to a Web-Based Enterprise Management (WBEM) Client from an SMI-S compliant Common Information Model (CIM) Server.
It is An object-oriented, XML-based, messaging-based interface designed to support the specific requirements of managing storage device through Storage Area Network (SANs).
SMI-S defines a method for the interoperable management of a heterogeneous Storage Area Network (SAN). It describes the information available to a Web-Based Enterprise Management (WBEM) Client from an SMI-S compliant Common Information Model (CIM) Server.
It is An object-oriented, XML-based, messaging-based interface designed to support the specific requirements of managing storage device through Storage Area Network (SANs).
- An application such as Stor2rrd test connection may report the following messages
/usr/bin/wbemcli: Cim: (5) CIM_ERR_INVALID_CLASS: Class not found /usr/bin/wbemcli: Cim: (3) CIM_ERR_INVALID_NAMESPACE: Class not found
- Using Powershell to register the SMI-S provider fails (SCVMM)
PS C:\Windows\system32> Register-SmisProvider -ConnectionUri https://q.r.s.t cmdlet Register-SmisProvider at command pipeline position 1 Supply values for the following parameters: (Type !? for Help.) WARNING: Failed: Certificate Authority not recognized. Register-SmisProvider : Internal Error. At line:1 char:1 + Register-SmisProvider -ConnectionUri https://q.r.s.t + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [Register-SmisProvider], CimException + FullyQualifiedErrorId : SmisConfigProv_GenericFailure,Microsoft.Windows.StorageManagementService.Configuration.Cmdlets.RegisterSmisProviderCommand
Cause
Dell has confirmed this to be an issue with firmware GT280R010-01.
Resolution
FIX:
Update the PowerVault ME4 controller firmware to version GT280R011-01.
Update the PowerVault ME4 controller firmware to version GT280R011-01.
Note: Do not update the PowerVault ME4 controller firmware to a version beyond GT280R011-01 if SMI-S functionality is needed, as SMI-S does not function with firmware GT280R014-01.
Affected Products
Dell EMC PowerVault ME4012, Dell EMC PowerVault ME4024, Dell EMC PowerVault ME4084Article Properties
Article Number: 000207167
Article Type: Solution
Last Modified: 21 Sep 2024
Version: 4
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