Inspiron 14 3420 Cannot Turn On Without Battery
Summary: Learn about what to do when an Inspiron 14 3420 is unable to turn on without a battery connected.
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Symptoms
An Inspiron 14 3420 may not turn on after removing the battery and trying to turn on the computer while connected to the AC adapter power.
Affected Platforms:
- Inspiron 14 3420
Cause
This is a Qualcomm SC8180X platform limitation and is the expected behavior.
Resolution
This is expected behavior for the Inspiron 14 3420. Connect the battery to turn on the computer.
Affected Products
Inspiron 14 3420Article Properties
Article Number: 000204810
Article Type: Solution
Last Modified: 15 May 2026
Version: 6
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