Customers using Dell Latitude, Precision, Inspiron, Vostro, or XPS desktop or laptop may report that 11th or 12th Generation processors with integrated Intel Iris Xe Graphics is shown as Intel UHD Graphics. It happens when the computer is shipped with one memory module.
It is working as designed.
To display Iris Xe Graphics, the computer must be in dual-channel memory configuration. It is suggested that a customer installs two memory modules.