PowerFlex Manager: Backups may fail in version 3.8.0.8187 due to log4j remediation changes

• Backups in PowerFlex Manager are failing.
• During the backup process, the /var/log location is filled up to 100%.

During PowerFlex Manager backups, the files are stored in a temporary location. This location changed in the 3.8.0.8187 version to a file system that does not have enough space for larger environments.

Follow the steps below to apply the fix to resolve the backup failures in PowerFlex Manager:

1. Download the PFxM_backup_fix_csp_en_US_1.zip file attached to this KB (The attached file is available only in the English version of the article).

2. SSH to the PowerFlex Manager VM and sudo to root:

   sudo su -

3. Copy the PFxM_backup_fix_csp_en_US_1.zip file to /var/tmp on the PowerFlex Manager appliance using winscp or similar tool.

4. Change to the /var/tmp directory:

   cd /var/tmp

5. Extract the copied file:

   unzip PFxM_backup_fix_csp_en_US_1.zip

6. Change the directory to the extracted location that has the run.sh file:

   cd /var/tmp/PFxM_backup_fix_csp/

7. Run the run.sh script to apply the fix.

   ./run.sh

This will be resolved in a future version of PowerFlex Manager.