PowerEdge: Ukendt PCIe-netværksadaptertilstandsstatus i iDRAC9 – HWC8607 fejl i Lifecycle-loggen
Summary: Integrated Dell Remote Access Controller 9 (iDRAC9)-firmware 5.xx.xx.xx-versioner kan uventet vise en ukendt tilstandsstatus for PCIe-netværksadaptere i PowerEdge-serveren.
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Symptoms
Dell PowerEdge-servere, der er udstyret med tilføjelses-PCIe-netværksadaptere, kan rapportere en ukendt tilstandsstatus i iDRAC9-administrationsgrænsefladerne på iDRAC9 5.xx.xx.xx-firmwareversioner. Når denne betingelse opstår, registrerer livscyklusloggen en HWC8607 fejlmeddelelse.
Påvirkede iDRAC9-firmwareversioner:
- 5.00.00.00
- 5.00.10.00
- 5.00.10.20
- 5.00.20.00
- 5.10.00.00
- 5.10.10.00
I iDRAC9-brugergrænsefladen (UI) vises status for den berørte netværksadapter med et spørgsmålstegn "?", når der registreres ukendt tilstandsstatus.
Eksempel:
iDRAC9UI-systemnetværksenheder >>
Eksempel på fejl i Lifecycle-log:
2022-01-11 23:25:16 3223 HWC8607 The data communication with the device NIC in Slot 2 running on the port 4 is lost. 2022-01-11 23:25:04 3222 HWC8607 The data communication with the device NIC in Slot 2 running on the port 2 is lost. 2022-01-11 23:24:46 3219 HWC8607 The data communication with the device NIC in Slot 2 running on the port 3 is lost. 2022-01-11 23:20:06 3216 HWC8607 The data communication with the device NIC in Slot 2 running on the port 1 is lost.
Cause
iDRAC9 5.00.00.00-firmware introducerede understøttelse af PCIeVDM-understøttelse af sidebåndsadministration til Dell PCIe-netværksadaptere. Under visse omstændigheder kan PCIeVDM-køerne på iDRAC9 udfylde og forhindre iDRAC i at sende yderligere kommandoer til adapteren.
Resolution
iDRAC9-firmwareversion 5.10.30.00 (juni 2022) korrigerer de forhold, der førte til denne observation.
Løsninger:
Deaktivering af PCIeVDM på iDRAC9 gendanner administrationen af de installerede PCIe-netværkskort tilbage til SMBUS-grænsefladen uden nogen indvirkning på netværksenhedsadministrationen. Deaktivering af PCIeVDM og genstart af iDRAC gendanner denne tilstand og forhindrer yderligere forekomster.
Hvis du vil deaktivere PCIeVDM på iDRAC9, skal du udnytte følgende RACADM-kommandoer:
racadm>>racadm set iDRAC.PCIeVDM.Enable Disabled [Key=iDRAC.Embedded.1#PCIeVDM.1] Object value modified successfully racadm>>racadm racreset RAC reset operation initiated successfully. It may take a few minutes for the RAC to come online again.
Bemærk: Deaktivering af PCIeVDM på iDRAC9-controlleren deaktiverer den genstartsfri NVMe-firmwarefunktion, der introduceres i iDRAC9 5.10.00.00-firmwaren.
iDRAC9-firmwareopdateringer ændrer ikke brugerdefinerede attributindstillinger. Når iDRAC9 5.10.30.00 anvendes på berørte servere, skal PCIeVDM genaktiveres manuelt for at slå denne protokol til igen.
racadm>>racadm set iDRAC.PCIeVDM.Enable Enabled [Key=iDRAC.Embedded.1#PCIeVDM.1] Object value modified successfully racadm>>racadm racreset RAC reset operation initiated successfully. It may take a few minutes for the RAC to come online again.
Affected Products
iDRAC9, iDRAC9 - 5.xx SeriesProducts
PowerEdge R250, PowerEdge R350, PowerEdge R450, PowerEdge R550, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge T150, PowerEdge T160
, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7100, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680
...
Article Properties
Article Number: 000195458
Article Type: Solution
Last Modified: 10 Dec 2024
Version: 6
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