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Article Number: 000191891

NetWorker: Unable to check out 'NETWORKER_UPDATE': status - -9 'Invalid host. (-9,57)'

Summary: License validation fails with "Unable to check out 'NETWORKER_UPDATE': status - -9 'Invalid host. (-9,57)'."

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Article Content

Symptoms

The NetWorker server has undergone an IP address change which resulted in reapplying a new license with the new IP address, the validation process fails with the below error:
 
image.png
 
 

Cause

The NetWorker server is not resolving its network name and address correctly. The license validation process is failing with "invalid host."

Resolution

1. See KB article 000060654 to remove any unwanted IPv6 addresses.
2. If local hosts file (/etc/hosts) sees NetWorker server hostname with incorrect IP address, replace it with the correct IP address, or remove the entry if DNS is configured or resolvable for the NetWorker server.

Article Properties

Affected Product

NetWorker Family

Last Published Date

10 Jan 2022

Version

2

Article Type

Solution

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