The Program Install and Uninstall troubleshooter helps automatically repair issues when blocked from installing or removing programs. It also fixes corrupted registry keys.
The first step is to download the troubleshooter .
Steps to follow are provided in the troubleshooter. If a program is not listed in the uninstall options, the product code will be needed. Access the product code, a tool for reading MSI files—which is typically available to IT professionals will be needed. You will find the product code in the property table of the MSI file,