Article Summary: This article provides information on how to generate a SOS Report in RedHat Enterprise Linux (RHEL) 6.
- Ensure you are logged in as 'root'
- Verify you have the 'sos' RPM installed :
- # rpm -qa | grep -i sos
- If not installed, you will need to install it :
- # sosreport
- Input your name when requested
- Input your Dell case number when requested
- The output is a .tar.xz file saved in the '/tmp' folder
NOTE: These reports help technicians diagnose and troubleshoot your issue. Providing this file to the technician when opening a case can reduce the time it takes to resolve your issue.