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Data Protection Central (DPC) – Når du konfigurerer SSO for DD, kan den ikke konfigureres.

Summary: Denne KB-en viser hvordan du løser problemet ved konfigurering av SSO fra DPC til DD.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms



I DPC-grensesnittet klikker du på Register SSO for a Data Domain (DD)-server. 


ssoreregister.PNG

Når du har klikket på Register SSO (Registrer SSO), kontrollerer du overvåkingsfanen og ser at registreringen mislyktes. Utvid feilen, og du ser følgende feil:


ka06P000000Y25qQAC_en_US_2.jpeg
Kontroller elg.log-filen du finner følgende feil:
  
2020-06-29 13:49:36,424 WARN OkHttp https://
:3009/... c.e.c.t.TaskServiceImpl Reregistration of SSO client for
failed java.util.concurrent.CompletionException: com.emc.clp.spi.ForbiddenException: Administrator credentials required for the SSO registration     at java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:273)     at java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:280)     at java.util.concurrent.CompletableFuture.uniHandle(CompletableFuture.java:838)     at java.util.concurrent.CompletableFuture$UniHandle.tryFire(CompletableFuture.java:811)     at java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:488)     at java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:1990)     at com.emc.edp.http.OkHttpHttpClient.fail(OkHttpHttpClient.java:677)     at com.emc.edp.http.OkHttpHttpClient.access$400(OkHttpHttpClient.java:34)     at com.emc.edp.http.OkHttpHttpClient$3.onResponse(OkHttpHttpClient.java:555)     at okhttp3.RealCall$AsyncCall.execute(RealCall.java:174)     at okhttp3.internal.NamedRunnable.run(NamedRunnable.java:32)     at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)     at java.lang.Thread.run(Thread.java:748) Caused by: com.emc.clp.spi.ForbiddenException: Administrator credentials required for the SSO registration     at com.emc.clp.plugin.datadomain.DataDomainElementalHandler.lambda$handleClientRegistration$3(DataDomainElementalHandler.java:281)     at com.emc.dpc.common.util.CompletableFutureUtils.lambda$convertException$0(CompletableFutureUtils.java:110)     at java.util.concurrent.CompletableFuture.uniHandle(CompletableFuture.java:836)     ... 11 common frames omitted Caused by: com.emc.edp.http.HttpException: [500] Internal Server Error     at com.emc.edp.http.OkHttpHttpClient.createHttpException(OkHttpHttpClient.java:670)     at com.emc.clp.plugin.datadomain.http.DataDomainHttpClient.createHttpException(DataDomainHttpClient.java:314)     ... 6 common frames omitted Caused by: com.emc.edp.http.OkHttpHttpClient$OriginalRequest: POST https://
:3009/rest/v1.0/trust     at com.emc.edp.http.OkHttpHttpClient.startRequest(OkHttpHttpClient.java:502)     at com.emc.edp.http.OkHttpHttpClient.startRequest(OkHttpHttpClient.java:474)     at com.emc.clp.plugin.datadomain.http.DataDomainHttpClient.post(DataDomainHttpClient.java:155)     at com.emc.clp.plugin.datadomain.DataDomainElementalHandler.handleClientRegistration(DataDomainElementalHandler.java:279)     at com.emc.clp.security.sso.SsoElementalRegistrationService.sendSsoRegistrationRequestToElemental(SsoElementalRegistrationService.java:333)     at com.emc.clp.security.sso.SsoElementalRegistrationService.lambda$getRegisterSubTasks$4(SsoElementalRegistrationService.java:154)     at java.util.concurrent.CompletableFuture.uniCompose(CompletableFuture.java:966)     at java.util.concurrent.CompletableFuture$UniCompose.tryFire(CompletableFuture.java:940)     at java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:488)     at java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:1990)     at com.emc.edp.http.OkHttpHttpClient.fail(OkHttpHttpClient.java:677)     at com.emc.edp.http.OkHttpHttpClient.access$400(OkHttpHttpClient.java:34)     ... 6 common frames omitted

Cause

Sysadmin-kontoen er den eneste kontoen som kan registrere SSO i DD. 
I dette tilfellet får vi nødvendige administratorlegitimasjonsfeil. DD ble oppdaget i DPC sammen med en annen bruker enn sysadmin, og det fører til at dette mislykkes.

Resolution

I loggen ser vi følgende legitimasjonsfeil som forårsaker at registreringen mislykkes. 

Caused by: com.emc.clp.spi.ForbiddenException: Administrator credentials required for the SSO registration
  • Hvis du vil registrere deg med SSO, må du bruke sysadmin-kontoen, siden det er den eneste kontoen som kan registrere SSO. Selv andre administratorkontoer har ikke denne retten. 
  • Når DD ble oppdaget i DPC, kan det hende at den ikke har fått sysadmin-kontoen. Rediger DD i DPC, systemadministrasjonssiden, og legg inn sysadmin-kontoen og passordet for denne kontoen. 
  • Prøv å registrere SSO på nytt fra DPC-brukergrensesnittet.
Registreringen skal være vellykket. 
 
 
Ta kontakt med Dells kundestøtte for ytterligere spørsmål.

Affected Products

Data Protection Central
Article Properties
Article Number: 000173543
Article Type: Solution
Last Modified: 07 Jul 2023
Version:  6
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