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NVP vProxy:VM 備份失敗,並顯示「Failed to get status of create snapshot task:作業逾時」

Summary: 在 VMware 快照建立期間,透過 vProxy 應用裝置執行的 VM 備份會失敗,表示發生逾時問題。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

NetWorker VMware Protection 整合是透過 vProxy 裝置進行設定。  備份工作流程無法建立虛擬機器 (VM) 快照,並顯示作業逾時訊息。  vProxy 備份工作流程會在大約 15 分鐘後顯示作業逾時:
 
YYYY/MM/DD 22:17:45 INFO:   [NW_BUILD] Creating snapshot of virtual machine ...
YYYY/MM/DD 23:03:50 ERROR:  [NW_BUILD] Failed to get status of create snapshot task: Operation timed out.
YYYY/MM/DD 23:03:50 ERROR:  [NW_BUILD] Failed to create snapshot.
YYYY/MM/DD 23:03:50 ERROR:  [NW_BUILD] Unable to create snapshot of virtual machine: Failed to create snapshot.

Cause

備份工作流程會要求在備份開始時建立 VMware 快照,然後要求在備份工作流程結束時移除。透過 vCenter API 要求來要求作業,並透過 VMware 處理 VM 快照的建立、管理、刪除。

Resolution

VM 快照要求的持續時間需要在虛擬機器層級進行調查。  如有需要,請聯絡 VMware 支援,以取得 VM 快照逾時的進一步協助。

NVP vProxy:在 NetWorker 備份期間疑難排解 VMware 快照問題。

Affected Products

NetWorker

Products

NetWorker
Article Properties
Article Number: 000036873
Article Type: Solution
Last Modified: 05 Oct 2023
Version:  3
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