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Netskope Version 70 Release Notes

Summary: This article contains release notes for version 70 of Netskope.

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Article Content


Symptoms

Release notes for version 70 of Netskope.


Affected Products:

Netskope

Affected Operating Systems:

Windows
Mac
iOS
Android


Cause

Not applicable.

Resolution

This update of Netskope contains New Features and Enhancements, Hotfix Updates, Fixed Issues, and Known Issues. For more information, click the appropriate topic.

Note: For release notes of other versions of Netskope, reference Netskope Release Notes.
Category Feature Detailed Description and Benefits
App Connector Amazon VPC App Connector Enhancement You can now create VPC using the VPC wizard.
App Connector AOL Mail Enhancement Activities: Send, Upload, Download, Create, Rename, Edit, Delete, Move
Platform: Browser
DLP Supported: Send, Upload, Download
App Connector Microsoft Dynamics 365 Talent Onboard App Activities: Upload, Download, Create, Delete, Post
Platform: Browser
DLP Supported: Yes
App Connector Google Calendar New UI Support Activities: Create, Edit, View All, Upload, Download, Share
Platform: Browser
DLP Supported: Upload, Download
App Connector Microsoft Forms Connector Activities: Upload, Download, Create, Edit, Delete, Move, Post
Platform: Browser
DLP Supported: Yes
App Connector Roadmunkl Support Activities: Upload, Download, Log in, Log out
Platform: Browser
DLP Supported: Upload, Download
App Connector Salesforce and ServiceNow Enhancement Activities: Rename, Unshare
App Connector Workday Human Capital Management Activities: Download, Post, Log in, Create, Delete, Publish, Edit, View
Platform: Browser
DLP Supported: Upload, Download
DLP IBAN False Positive Validation added to more than 100 IBAN-related identifiers.
DLP Mexico Numero de seguridad social (NSS) Support Added support for Mexico's NSS, a local social security number.
IaaS Billable Resources CSV report download option In this release, the Billable Resources scan popup displays a 'download CSV' option to download the Billable Resources scan report.
The detailed export may not exactly match the summary results in the UI, due to differences in rounding calculations.
IaaS Inventory Page Copy Enhancement With this release, you have the ability to copy a value when clicking the value.
There will be a popup notification confirming the copied value.
IaaS Severity for all Rules Enhancement CSA Rule/Alert Severity Levels have been reviewed and revised to better reflect the impact of a violation on overall risk, as well as to take into account compliance standards context.
IaaS Default view (table + filters) for Pagination Table Enhancements The following UI improvements have been made:
  • Default widths of columns will be based on the width types specified while configuring the pagination table.
  • If columns have been resized, if a new column is added or removed, the resized columns maintain their width ratios. They do not snap back to default width.
Inline Redirect to URL upon log out If the O365 app is configured for 'idle-timeout' as part of an inline policy, then this new feature allows admins to configure an IdP log out URL where the user session is redirected upon the idle timeout expiration.
This action logs out the user not only from O365 but also from the IdP.
Note: Currently this functionality is available only for Forward proxy.
Introspection Workplace by Facebook integration Facebook announced that they will move to a new "workplace.com" domain for Workplace in early 2019. As part of this move, all Workplace tenants will use this new domain.
While this change is transparent to users of API Introspection for Workplace, Netskope has made all required backend changes and has completed testing and validation in preparation for the shutdown of the old "facebook.com" domain for Workplace.
Introspection ServiceNow integration Netskope has completed testing and validation for the latest software release of ServiceNow, called 'New York.'
Introspection Salesforce integration Previously, Netskope was not able to inspect private files for Salesforce users, unless those files were shared to an admin.
This limitation is gone. You can now create a new permission set that allows introspection of these files.
Details for creating this new permission set is published as part of the online help and Knowledge Hub product documentation.
Introspection Retroscans The retroscan v3 architecture is now enabled by default for all customer tenants for apps that support retroscans, excluding Salesforce and ServiceNow.
Netskope for Web In user notification, displays custom and predefined category names For the browser based notification, custom category names as well the predefined categories area displayed to the end user.
Netskope for Web Category addition A new Games Category was created to allow users to create specific policies to allow or block games.
Examples include Board Games / Puzzles, Card Games, Video & Computer Games, and Roleplaying Games.
Netskope for Web Netskope Proxy Enhancement With this release, the browser displays an error message when a request is denied because of an SSL validation check failure.
The information is also logged in HTTP transaction logs.
Note: Contact Support to enable this feature in your tenant. Reference, How to Get Support for Netskope.
Netskope for Web DLP on form POST Support for DLP on Formpost was enhanced to include the content type- multipart/ form-data.
This is in addition to existing support for content-type x-www-form-urlencoded.
Select DLP in the policy to leverage this capability.
Traffic Steering SkopeIT Events for tunneled and then bypassed traffic In order to get additional visibility, administrators can now select if you want to log traffic that is tunneled through Netskope, but bypassed (Ex: Android traffic).
This setting can be found in the Steering Configuration.
Traffic Steering New App for DNS over HTTPS As an initial solution to not lose visibility due to the usage of DNS over HTTPS, a new App has been created for domains used by various browser providers. The list can be seen in the App details page.
The app can be leveraged in a policy so as to block DNS over HTTPS traffic.
Traffic Steering Netskope Client: Ability to perform Speed Test If allowed administratively from the Client Configuration, users that see the Advanced Debug menu can now also perform a speed test to the Netskope data center they are connected to.
Users can select whether it is an upload or download test, and be able to specify a file size for the test, as well. This capability is also supported from the nsdiag command.
Traffic Steering Netskope Client: IdPbased Provisioning Prompt user for enrollment After the Client has been installed in the IdP provisioning mode, the Client enrollment window will now be presented to the user automatically (without the user having to click "Enroll").
This window will always be on top, and cannot be dismissed.
Traffic Steering Netskope Client: Command line flag to prompt for email address Administrators can now install the Netskope Client for IdP-based provisioning mode without prompting the user for their email address twice.
However, if you must prompt the user twice because the email address is different from the IdP username, then you can prompt the user for their email address using the following Command-Line flag: Set requestEmail=1 during the installation.
Traffic Steering Netskope Private Access In preparation for Netskope Private Access upcoming GA, a new entry for *.newedge.io was added to the default Exceptions in the Steering Configuration.
Web UI Auth Proxy UI Change: Replace Centrify with Idaptive As of January 1, 2019, Centrify has spun out its IDaaS business and named it Idaptive.
Centrify is replaced with Idaptive in the following places in the UI:
  • Settings > Active Platform > Reverse Proxy > Office365 Auth
  • Click Centrify > Edit Centrify
Web UI Printing Improvements Printing from the UI using Chrome, Safari, Firefox, Opera, IE11, and Edge browsers has been enhanced.
Web UI SkopeIT events when we tunnel+bypass any traffic We now create SkopeIT events for traffic that is being tunneled+bypassed.
Web UI New _id field With this release, we have added the _id field for the events and alerts Rest APIs.
This field provides a unique ID for each event/alert.
Web UI Audit Log enhancements Audit logs are enhanced and now capture when report schedules are created, changed, or deleted.
For example, audit logs now contain details on the admin who scheduled the report, all recipients of the report, and schedule of the report.

This section provides descriptions for hotfix updates that released after the version 69 release.

Category Issue Number Issue Description
Anomaly Detection 74271 The Private IP lookup shows the source country as Iran.
App Connector 84885 For the Create activity for G Suite, define the scenarios of account creation which are detected with this activity.
App Connector 74233 A file containing malware was not detected when using BoxDrive.
App Info DB Contents 87015 Custom Cert Pinned exception disappeared from the steering rule without manually deleting.
Client 87368 Unable to access specific domains with Direct Access enabled.
Client 87270 Inconsistent IP to Username mapping in IPsec events.
Client 86583 Proceed action on User-Alert is not working as expected.
Client 86516 There are issues with Direct Access from some locations.
Client 85752 Client tunneling domains in the Exception list when using Explicit Proxy.
DAPII 75779 Custom app is shown in events but is not managed in the custom steering configuration.
DLP 88323 Email Notification always shows 'Web Proxy / Anonymizers' at the header.
DLP 85451 DLP scans are not working properly.
DLP 84629 DLP violation for files in a retroscan not working as expected.
DLP 77729 DLP Incident not accurately highlighting SIN and DOB is not identified in the Forensics page.
DLP 75624 PII data on Outlook display showing false positives.
DLP 74976 *SSN files downloaded from a specific domain is not triggering against a predefined DLP profile.
DLP 74451 DLP profile UI is timing out.
DLP 84695 / 54360 DLP file scan is not matching the .pages extension.
Email Notification 86314 Ability to edit the Note section in email notifications.
Email Notification 86313 Email notifications do not have the correct user.
IaaS 82004 Add heartbeat every five minutes with the alert count for the previous five minutes.
IaaS 77390 Compute / Users is not populating for an Azure instance.
IaaS 77282 Certain DSL functions ('like' and 'in') cannot operate on simple lists.
Inline Policies 86497 Share and Upload activities for the wetransfer app is blocked though there is no Inline policy in place.
Inline Policies 84645 Policies not working as expected when two specific users make an upload to Box.
Introspection 76480 OD/SP Webhoook Subscription is not working properly.
iOS VPN 86517 Users from NZ, SG, Aus, Istanbul were unable to connect through the Netskope VPN for iOS.
Netskope GRE 85080 Upload bytes drops drastically in a speed test when connected to Netskope GRE.
Provisioner Platform 88780 Users are added but cannot install client due to the API call returning error.
Provisioner Platform 88190 Users seeing the wrong steering configuration based on group.
Provisioner Platform 85263 The iOS Twitter app is not excepted/bypassed even though it is listed in CertPinned apps.
Query Service 83687 The Devices page Event Time Query is not working as expected.
Query Service 80391 'N/A' is appearing instead of the application name.
Query Service 57061 App with CCL is unknown, and CCI is 50.
Reverse Proxy 86483 The calendar is not showing appointments on a shared calendar for a user going through reverse proxy.
Web UI 87312 Incorrect app domain is added while creating Custom Cert pinned app for Windows.
Web UI 87274 When the Enhanced Cert-pinned apps feature is enabled, creating a custom cert-pinned app adds random domains.
Web UI 86413 Unable to view specific OUs in the dropdown filter.
Web UI 86375 The Box Classification option is not showing up in Take Action.
Web UI 77259 Not able to change the DLP status on multiple detect events.
Web UI 65074 The Introspection Policy name is missing in the audit logs.
Category Issue Number Issue Description
App Connector 90470 The system is not detecting the upload activity for Microsoft Live Outlook.com.
App Connector 90109 Operating system and Browser values display as Windows for Upload and Download activities.
App Connector 89547 Incorrect / Incomplete domains list.
App Connector 89315 Upload and Send events are not detected properly.
App Connector 88584 The iOS app is not working after entering credentials.
App Connector 88184 User Alert log in attempt does not work properly.
App Connector 88116 Block notification was shown, but file was uploaded.
App Connector 88068 Instance ID always marked as 'Personal' for Box.
App Connector 87925 Instance ID not detected for some downloads.
App Connector 87907 No events generated for a tenant.
App Connector 87788 File uploads directly into cards is detected as Create activity in Trello.
App Connector 87352 Incorrect URL classification.
App Connector 87086 The Google Gmail app is not detecting user activity to trigger a block policy.
App Connector 85932 LinkedIn app post activity breaks the chat when sending DLP PDD data.
App Connector 85774 When using the Slack app, users intermittently observed the from_user and instance-id values updating incorrectly.
App Connector 85515 DLP and activities support for the Roadmunk app.
App Connector 83204 Switching between multiple accounts, from_user and instance-id values updating incorrectly.
App Connector 83025 Auth proxy fails as the Samsung Galaxy 8 device is recognized as a Linux device.
App Connector 82726 A user's instance ID is extracted incorrectly for Box and is therefore blocked.
App Connector 77144 The Microsoft Teams app events are not showing in the Application / Page events.
App Connector 80566 Add CrowdStrike to the default Cert pinned app list.
App Connector 76350 No SkopeIT events for upload activity for Google calendar.
App Connector 48751 Google calendar Windows browser issues.
App Info and DB Contents 89655 Filesize for download activities is now enabled.
App Info and DB Contents 88911 Domain addition for smaller PDFs.
Auth Proxy 90175 Encountering an error while setting up reverse proxy for Office365.
Auth Proxy 86507 Certain tenants are seeing a 504 timeout error.
Client 89379 Chrome OS: Device is not registered to Settings > Active Platform > Devices.
Client 88878 Unable to use Diddler and the client simultaneously, all access to steered sites is blocked.
Client 87532 If a user is on the corporate network, Skype screen share does not work.
Client 72978 If a user is on the corporate network, Skype screen share does not work.
DAPII 48998 The policy is not triggered when saving / uploading and downloading the Word document in OneDrive.
DLP 90433 IBAN showing false positives.
DLP 85978 DLP supported file types needed for documentation.
DLP 82183 DLP action is incorrectly recorded as 'None.'
DLP 75441 Unable to upload files using DLP-PDD.
IaaS 91063 With this fix, admins can export all Raw Findings page data when the table is not sorted by Status.
When the table is sorted by Status, the 100K row cap still applies. This 100K row cap issue is fixed in the upcoming release.
IaaS 89812 The compliance report is showing incorrect data.
IaaS 89034 Pagination does not work properly for Settings > Introspection > Cloud Infrastructure.
IaaS 87109 Increase the limit for maximum number of Iaas instances that can be created.
Introspection 73953 Migrate current Workplace APIs to the new 'workplace.com' domain.
Introspection 88167 Workplace APIs are upgraded to version 2.12 or above.
Introspection 89236 User not listed after moving to multi geo instance.
Introspection 90768 The inline quarantine flow is not working as expected for the Box custom DLP policy.
Introspection 89234 Subsite is not listed in the Introspection policy page.
Introspection 87954 Handle deletion and renaming of repos for GitHub.
Introspection 86980 Filter Exposure 'Anyone at Enterprise' UI is not working properly.
Introspection 85563 The DLP profile is triggered even after a policy change.
Introspection 85375 Deletion of a repository is not working properly.
Introspection 79622 The DLP policy triggering on contents of the Forensic folder.
Introspection 78020 Forensics detail cannot be retrieved.
Introspection 77426 Renaming of a repository is not handled properly.
Introspection 65665 Source IP details are missing for a few events in SkopeIT > Application Events.
Netskope Proxy 88489 Added common public root certificates to the Netskope proxy.
Netskope Proxy 87306 Users are unable to access a specific domain when the Netskope client is enabled.
Netskope Proxy 79515 A previously accessible website is now inaccessible when the client is enabled.
Netskope for Web 89929 URLs with categories that are derived from the URL filter do not hit the policy action.
Netskope for Web 86967 A URL with no referrer but with valid app detect domain still comes out as 'Uncategorized' as one of the categories.
Netskope for Web 86722 Custom categories inclusions/exclusions do not work properly.
Provisioner Platform 90116 The client is disabled due to certificate errors.
Provisioner Platform 88976 The Client is not receiving the proper steering configuration.
Provisioner Platform 88848 Reports still being sent from a user who has been removed and the report is not visible to the admin to remove.
Provisioner Platform 87683 The client on-boarding invite fails.
Provisioner Platform 82407 Config failed to download.
Reverse Proxy 87737 Reverse proxy is not working correctly with Outlook.
Reverse Proxy 78811 The reverse proxy native O365 app traffic is not blocked on Android devices.
User Justification 87891 Client User Alert notification pops up after the file download completes.
User Manager 86848 Specific users are not showing up in the UI for a tenant.
Web UI 90631 Settings > Introspection > Cloud Infrastructure's Next button is not working.
Web UI 89956 The steering configuration does not show the list of managed applications.
Web UI 87851 Unable to remove category from the Exception configuration.
Web UI 87023 Modal backdrop does not hide when a user cancels creating a new email notification template in inline policies.
Web UI 86955 Make ASYNC 'filemeta' queries available in the Incidents > DLP UI.
Web UI 86898 The configured cert pinned exception is not pushed to the client.
Web UI 86181 Malware incidents that are created from threat intel matches are not working correctly.
App Connector 83954 Users are logging in to the Amazon console and trying to create a VPC, and it is blocked. However, creating it from the wizard, it does not get blocked.
App Connector 77845 Inconsistent behavior for DLP and User alerts.
App Connector 68407 AWS log in activities are not being detected in SkopeIT.
Auth Proxy 72934 ChromeBook full bypass when the Certcheker is enabled.
Client 68975 Cisco AnyConnect is disconnecting intermittently when the Netskope client is enabled.
Client 68435 When the Netskope client is enabled, certain tenants are having issues.
Client Services 79181 A user is seeing an "Email Invitation Expired" message during SAML client enforcement flow, when the Netskope client is installed but disabled.
DLP 79534 Enhancement for DLP user behavior.
DLP 79526 Enhancement for object risk level.
DLP 79415 DLP forensics capture option to store in AWS S3.
DLP 79310 DLP sampling or entire file scan option.
IaaS 91655, 91779 On the Accounts page and Regions pages, the Compute column includes only asset_type="Compute Instance". All other places, Compute would include both "Compute Instance" and "Function".
IaaS 89904 Storage scan support for Azure files.
IaaS 89626 Capture 'Justification' when remediating compliance findings.
IaaS 87724 Capture 'Justification' when muting compliance findings.
IaaS 83999 Provide a script to create a custom role for Azure.
IaaS 79991 Need to control by account and by bucket.
IaaS 79768 Data fetcher support for Google suite (for CSA checks).
IaaS 78955 The Account ID is missing for the wrapper rule results.
IaaS 77830 The Account ID is missing for the wrapper rule results.
IaaS 71835 Ability to test custom DSL in a selected AWS / Azure / GCP account.
IaaS 70778 Support for external IDs per account for an AWS tenant.
Category Issue Number Issue Description
IaaS 66718 The option for configuring regions must be enabled from the security scan policy.
Introspection 67359 Netskope Introspection, at times, receives duplicate notifications for a DLP policy from Workplace by Facebook. This is a known issue on Facebook.
Introspection 41886 Many audit events are showing up with location of blank or 'Unknown'. In some cases the user activities that are performed within the same timeframe also shows location for some events and 'Unknown' for others.
Introspection 88566 Retro scan uses UID instead of domain which results in retroscan issues.
Introspection 84962 Prevent duplicate DLP alerts when email metadata changes.
Introspection 74878 File is not replaced for quarantine, action is not appearing in the logs.
Introspection 72236 Enhancement for the Select All functionality for Introspection file actions.
Netskope for Web 84461 Prohibited URL is allowed with Netskope for Web enabled using Google translate as a proxy.
Query Service 81069 The Malware page shows different data for the Last 24 hours and Last 7 days fields.
SAML Proxy 70385 Bypass Android and iOS devices with Google MDM through reverse proxy.
TSS 58450 Encryption is not working properly for a tenant.
User Justification 67146 User justification event does not show details about the policy.
Web UI 67438 In the UI, users must be able to tell if the client invitation was sent.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Article Properties


Affected Product

Netskope

Last Published Date

19 Dec 2022

Version

11

Article Type

Solution