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The Dell Bluetooth Adapter Did Not Pair

Summary: Refer to the information about Bluetooth pairing issues and the steps to troubleshoot them.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

When you have an issue with your Bluetooth device not pairing with your Dell computer, please attempt to pair the computer with another Bluetooth device that you know works.

If the computer successfully pairs to another Bluetooth device, contact the manufacturer of the Bluetooth device that will not pair.

When the computer cannot pair to another Bluetooth device, run the Bluetooth Port diagnostics.

How To Run Bluetooth Troubleshooter

Duration: 00:35
Closed captions: English only

Cause

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Resolution

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Article Properties
Article Number: 000148584
Article Type: Solution
Last Modified: 19 Apr 2021
Version:  5
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