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Article Number: 000140883

强制关机后出现 BitLocker 恢复提示

Summary: 解决在某些 Dell Latitude 和 Precision 系统上强制挂机后出现 BitLocker 恢复提示的问题。

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Article Content

Symptoms

如果对 Windows 强制关机（按住电源按钮直至关闭系统电源），系统将在下次启动时提示输入 BitLocker 密钥。以下平台可能会出现此症状：
  • Latitude 7370
  • Latitude E7270/E7470
  • Latitude E5270/E5470/E5570
  • Precision Mobile 7510/7710

Resolution

新的 TPM（可信协议模块）固件 1.3.2.8 版现已在戴尔支持网站上推出，以解决此问题。  请下载以更新您的系统。

Article Properties

Affected Product

Latitude 7370, Latitude E5270, Latitude E5470, Latitude E5570, Latitude E7270, Latitude E7470, Precision 7510, Precision 7710

Last Published Date

10 apr 2021

Version

3

Article Type

Solution

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