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在連接至 UP2720Q 顯示器時更新韌體時,WD19 媒體插槽座錯誤訊息

Summary: 本文提供連接至 Dell UP2720Q 顯示器時,WD19 系列媒體插槽座韌體更新期間顯示的錯誤訊息相關資訊。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

 

連接至Dell UP2720Q 顯示器的 Dell Dock Station WD19、WD19TB、WD19TBS、WD19DC、WD19DCS在媒體插槽座韌體更新期間顯示錯誤訊息「連接的 WD19s 過多」。更新失敗。

 

WD19_Firmware_Update

(圖 1:Dell 韌體更新公用程式)


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Cause

 

Dell UP2720Q 顯示器Salomon USB 集線器具有相同的VID/PID。


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Resolution

 

拔下 Dell UP2720Q 顯示器 以更新 WD19 媒體插槽座韌體。


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Products

Dell UP2720Q, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS
Article Properties
Article Number: 000185189
Article Type: Solution
Last Modified: 17 Nov 2021
Version:  4
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