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How to Identify the Version of Dell Digital Delivery

Summary: This article discusses how to verify the Dell Digital Delivery product version.

This article applies to   This article does not apply to 
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Instructions

Affected Products:

  • Dell Digital Delivery

Affected Operating Systems:

  • Windows 8.1
  • Windows 10
  • Windows 11

Dell Digital Delivery provides quick access to software licenses purchased with Dell Windows consumer and commercial computers.

Versioning of Dell Digital Delivery may be needed for:

  • Installing the product
  • Troubleshooting the product
  • Uninstalling the product

To identify the version:

  1. Right-click the Windows Taskbar and then select Task Manager.

Task Manager
Figure 1: (English Only) Task Manager

Note: For Windows 11, reference How to Launch the Windows 11 Task Manager.
  1. Right-click either:
    • Legacy: Dell Digital Delivery Windows Services and then Properties
    • Modern: Dell.D3.WinSvc and then Properties
Legacy Modern
Legacy Dell Digital Delivery Windows Services properties
Figure 2: (English Only) Legacy Dell Digital Delivery Windows services properties		 Modern Dell.D3.WinSvc properties
Figure 3: (English Only) Modern Dell.D3.WinSvc properties
  1. In the properties pane, go to the Details tab and then document the Product version.
Legacy Modern
Legacy DeliveryService properties
Figure 4: (English Only) Legacy DeliveryService properties		 Modern Dell.D3.WinSvc properties
Figure 5: (English Only) Modern Dell.D3.WinSvc properties
Note: The Product version in the screenshots may differ from your environment.
  1. Close Task Manager
  2. Right-click the Windows Start Menu and then click Apps & features.

Apps and Features
Figure 6: (English Only) Apps & features

  1. In Apps and features, document the product version for either:
    • Legacy: Dell Digital Delivery
    • Modern: Dell Digital Delivery Services
Legacy Modern
Legacy Dell Digital Delivery
Figure 7: (English Only) Legacy Dell Digital Delivery		 Modern Dell Digital Delivery Services
Figure 8: (English Only) Modern Dell Digital Delivery Services
Warning:
Article Properties
Article Number: 000195915
Article Type: How To
Last Modified: 09 Feb 2024
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000195915
Article Type: How To
Last Modified: 09 Feb 2024
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.