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Windows Defender 0x80070003: The system cannot find the path specified.

Summary: A Windows Server machine may display warnings indicating that Windows Defender protection is not running. The following error code is provided as a cause: 0x80070003: The system cannot find the path specified. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

  • The Event Viewer may contain the following entry:

    Windows could not start the Windows Defender Antivirus Service service on the local computer. Error 2: the system cannot find the file specified.
  • The Defender service itself may show as stopped in the services console. Trying to start it results in the following error: Error 126: The specified module could not be found.
    Windows Error 126 appears

  • Also, the following error codes may be displayed in Server Manager or visible in Event Viewer System or Application logs:

    0x8007007e: Antimalware protection has stopped functioning for an unknown reason.
    0x80070003: The system cannot find the path specified.
  • Standard repair commands such as the ones listed below fail to resolve the condition:

    SFC /ScanNow
    DISM.exe /Online /Cleanup-image /Restorehealth

 

Cause

A possible cause for this behavior is an unintended deletion of the following folder (or contents of it) on the affected system:
C:\ProgramData\Microsoft\Windows Defender\Platform\<Platform Version>

This may be the result of aggressive settings of an additional third-party anti-virus software installed on the system.

 

Resolution

If the C:\ProgramData\Microsoft\Windows Defender\Platform\<Platform Version> directory is missing or empty, you can copy it (and its contents) from a system with a similar operating system and Windows Defender platform version onto the affected system.

Platform directory

 

 

After this and a reboot, the Windows Defender service starts.

 

Additional Information

If a second, non-Microsoft anti-virus software is present, follow the guidance and best practices documented hereThis hyperlink is taking you to a website outside of Dell Technologies..

 

Affected Products

Microsoft Windows Server 2016, Microsoft Windows Server 2019, Microsoft Windows Server 2022
Article Properties
Article Number: 000224862
Article Type: Solution
Last Modified: 01 Jan 2025
Version:  2
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