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How to Grant Full Disk Access for the CrowdStrike Falcon Sensor

Summary: Full disk access may be granted for the CrowdStrike Falcon Sensor by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Full Disk Access is required to protect all data on macOS Mojave (10.14.5) and later. This article describes how to enable Full Disk Access for the CrowdStrike Falcon Sensor.


Affected Products:

CrowdStrike Falcon Sensor

Affected Operating Systems:

macOS Mojave (10.14.5) and Later


Cause

Not applicable

Resolution

On September 24, 2018, Apple released macOS Mojave (10.14). This operating system update includes a new security feature that is called Full Disk Access. Full Disk Access blocks third-party applications from accessing certain file paths and may prevent the CrowdStrike Falcon Sensor from fully protecting a device.

Note: It is recommended to use CrowdStrike Falcon Sensor v5.22.10306 or later. For more information, reference How to Download the CrowdStrike Falcon Sensor.

To grant Full Disk Access:

  1. On the desktop menu bar, click the Apple icon and then select System Preferences.

macOS System Preferences

  1. In the System Preferences menu, double-click Security & Privacy.

Security and Privacy

  1. On the Privacy tab, select Full Disk Access.

Full Disk Access

  1. If needed, click the padlock icon and provide credentials for a local administrator account (not an Apple ID) to allow changes.

Padlock icon

  1. Click the + button to the right of the highlighted Full Disk Access.

+ icon

  1. Press CMD + SHIFT + G, type /Library/CS/falcond, and then click Go.
  2. Select falcond and then click Open.

falcond icon

  1. Exit Security & Privacy.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

 

Additional Information

 

Videos

 

Affected Products

CrowdStrike
Article Properties
Article Number: 000125501
Article Type: Solution
Last Modified: 17 Jan 2023
Version:  10
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