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Incorrect CPU Speed Reporting in Alienware OC Control

Summary: Alienware OC (OverClock) Controls reports a CPU speed of 777 on Aurora R10 Ryzen Edition computers.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Alienware OC Controls always displays a 777 CPU speed.

Cause

During the update from Alienware OC Controls version 1.2.74.1238 to 1.3.0.1239, the AMDRyzenMaster driver is not installed correctly during the upgrade.

Resolution

Update Alienware OC Controls

Alienware OC Controls version 1.3.13.1300 or newer fixes this issue and it can be downloaded from the Dell Driver Site.


레지스트리 편집

If Alienware OC Controls still experiences this issue after the update to the newest version, the following Registry edit can be done.

 
경고: A backup of the Registry or a Restore Point should be made before you edit the Registry.
How to Back up and Restore the Registry in Windows 외부 링크
 
  1. In the search box on the Taskbar, type regedit. Then, right-click Registry Editor (Desktop app) and select "Run as Administrator."
     
  2. 다음 레지스트리 키로 이동합니다. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AMDRyzenMasterDriverV16
     
  3. Change the ImagePath value to the correct AMD Ryzen Master drivers path as picture below (Figure 1).
    Alienware_OC.jpg
    그림 1
     
  4. Exit Registry Editor.
     
  5. 컴퓨터를 재부팅합니다.


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Products

Alienware Aurora Ryzen Edition R10
Article Properties
Article Number: 000186434
Article Type: Solution
Last Modified: 10 May 2021
Version:  2
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