Article Number: 000221202
颁发对象 | 颁发机构 |
OMENT(设备) | Inter-CA1 |
Inter-CA1 | Root-CA |
Root-CA | Root-CA |
CGEN1008 - Unable to process the request because an error occurred. Retry the operation. If the issue persists, contact your system administrator.
如果满足以下任何错误条件,则会显示 CGEN1008 错误:
./tomcat/application.log [ERROR] 2024-01-25 11:10:34.735 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-10] SSLController - uploadNewCertificateChain(): Error uploading certificate chain: {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CGEN1008","RelatedProperties":[], "Message":"Unable to process the request because an error occurred.", "MessageArgs":["Invalid CSR key."], "Severity":"Critical","Resolution":"Retry the operation. If the issue persists, contact your system administrator."}]}}
./tomcat/application.log [ERROR] 2024-01-25 11:04:56.396 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-1] SSLController - uploadNewCertificateChain(): Error uploading certificate chain: {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CGEN1008","RelatedProperties":[], "Message":"Unable to process the request because an error occurred.", "MessageArgs":["Invalid certificate chain provided."], "Severity":"Critical","Resolution":"Retry the operation. If the issue persists, contact your system administrator."}]}}
CGEN6002 - Unable to complete the request because the input value for DistinguishedName is missing or an invalid value is entered.
./tomcat/application.log [ERROR] 2024-01-25 10:56:54.175 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-17] SSLController - uploadNewCertificateChain(): Error uploading certificate chain: {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CGEN1008","RelatedProperties":[], "Message":"Unable to process the request because an error occurred.", "MessageArgs":["No Client/Server authentication EKU present in leaf certificate."], "Severity":"Critical","Resolution":"Retry the operation. If the issue persists, contact your system administrator."}]}}
./tomcat/application.log [ERROR] 2024-01-25 11:01:01.475 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-3] SSLController - uploadNewCertificateChain(): Error uploading certificate chain: {"error":{"code":"Base.1.0.GeneralError","message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CGEN1008","RelatedProperties":[], "Message":"Unable to process the request because an error occurred.", "MessageArgs":["User Certificate is not a web server certificate."], "Severity":"Critical","Resolution":"Retry the operation. If the issue persists, contact your system administrator."}]}}
CSEC9002 - Unable to upload the certificate because the certificate file provided is invalid. Make sure the CA certificate and private key are correct and retry the operation.
./tomcat/application.log [ERROR] 2024-01-29 08:03:05.200 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-3] SSLController - {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CSEC9002","RelatedProperties":[], "Message":"Unable to upload the certificate because the certificate file provided is invalid.", "MessageArgs":[],"Severity":"Critical","Resolution":"Make sure the CA certificate and private key are correct and retry the operation."}]}}
./tomcat/application.log [ERROR] 2024-01-29 08:03:05.200 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-3] SSLController - {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CSEC9002","RelatedProperties":[], "Message":"Unable to upload the certificate because the certificate file provided is invalid.", "MessageArgs":[],"Severity":"Critical","Resolution":"Make sure the CA certificate and private key are correct and retry the operation."}]}}
源证书 | 目标证书 | |||
颁发对象 | 颁发机构 | 颁发对象 | 颁发机构 | |
OMENT-310(源) | Inter-CA1 | <-> | OMENT-400(目标) | Inter-CA1 |
Inter-CA1 | Root-CA | <-> | Inter-CA1 | Root-CA |
Root-CA | Root-CA | <-> | Root-CA | Root-CA |
源证书 | 目标证书 | |||
---|---|---|---|---|
颁发对象 | 颁发机构 | 颁发对象 | 颁发机构 | |
OMENT-310(源) | Inter-CA1 | X | OMENT-400(目标) | Inter-CA2 |
Inter-CA1 | Root-CA | X | Inter-CA2 | Root-CA |
Root-CA | Root-CA | <-> | Root-CA | Root-CA |
Unable to mutually authenticate and connect to the remote appliance. Please check the source and target appliances has valid certificate chain uploaded which are signed by the same CA.
如果在上传所需的证书链时继续出现问题,那么目前有一种受支持的方法可用于利用自签名证书。 按照以下文章所述,继续利用备份和还原功能: https://www.dell.com/support/kbdoc/000223239/openmanage-enterprise-administrators-may-run-across-several-errors-during-the-certificate-chain-upload-cgen1008-and-csec9002-report-challenges-in-procuring-a-certificate-chain-required-by-openmanage-enterprise-ome-4-0-x-for-the-migration-featur
Dell EMC OpenManage Enterprise
11 Jun 2024
4
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