Article Number: 000221202
核發對象 | 核發者 |
OMENT (裝置) | Inter-CA1 |
Inter-CA1 | Root-CA |
Root-CA | Root-CA |
CGEN1008 - Unable to process the request because an error occurred. Retry the operation. If the issue persists, contact your system administrator.
如果符合下列任一錯誤條件,就會顯示 CGEN1008 錯誤:
./tomcat/application.log [ERROR] 2024-01-25 11:10:34.735 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-10] SSLController - uploadNewCertificateChain(): Error uploading certificate chain: {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CGEN1008","RelatedProperties":[], "Message":"Unable to process the request because an error occurred.", "MessageArgs":["Invalid CSR key."], "Severity":"Critical","Resolution":"Retry the operation. If the issue persists, contact your system administrator."}]}}
./tomcat/application.log [ERROR] 2024-01-25 11:04:56.396 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-1] SSLController - uploadNewCertificateChain(): Error uploading certificate chain: {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CGEN1008","RelatedProperties":[], "Message":"Unable to process the request because an error occurred.", "MessageArgs":["Invalid certificate chain provided."], "Severity":"Critical","Resolution":"Retry the operation. If the issue persists, contact your system administrator."}]}}
CGEN6002 - Unable to complete the request because the input value for DistinguishedName is missing or an invalid value is entered.
./tomcat/application.log [ERROR] 2024-01-25 10:56:54.175 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-17] SSLController - uploadNewCertificateChain(): Error uploading certificate chain: {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CGEN1008","RelatedProperties":[], "Message":"Unable to process the request because an error occurred.", "MessageArgs":["No Client/Server authentication EKU present in leaf certificate."], "Severity":"Critical","Resolution":"Retry the operation. If the issue persists, contact your system administrator."}]}}
./tomcat/application.log [ERROR] 2024-01-25 11:01:01.475 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-3] SSLController - uploadNewCertificateChain(): Error uploading certificate chain: {"error":{"code":"Base.1.0.GeneralError","message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CGEN1008","RelatedProperties":[], "Message":"Unable to process the request because an error occurred.", "MessageArgs":["User Certificate is not a web server certificate."], "Severity":"Critical","Resolution":"Retry the operation. If the issue persists, contact your system administrator."}]}}
CSEC9002 - Unable to upload the certificate because the certificate file provided is invalid. Make sure the CA certificate and private key are correct and retry the operation.
./tomcat/application.log [ERROR] 2024-01-29 08:03:05.200 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-3] SSLController - {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CSEC9002","RelatedProperties":[], "Message":"Unable to upload the certificate because the certificate file provided is invalid.", "MessageArgs":[],"Severity":"Critical","Resolution":"Make sure the CA certificate and private key are correct and retry the operation."}]}}
./tomcat/application.log [ERROR] 2024-01-29 08:03:05.200 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-3] SSLController - {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CSEC9002","RelatedProperties":[], "Message":"Unable to upload the certificate because the certificate file provided is invalid.", "MessageArgs":[],"Severity":"Critical","Resolution":"Make sure the CA certificate and private key are correct and retry the operation."}]}}
來源憑證 | 目標憑證 | |||
核發對象 | 核發者 | 核發對象 | 核發者 | |
OMENT-310 (來源) | Inter-CA1 | <-> | OMENT-400 (目標) | Inter-CA1 |
Inter-CA1 | Root-CA | <-> | Inter-CA1 | Root-CA |
Root-CA | Root-CA | <-> | Root-CA | Root-CA |
來源憑證 | 目標憑證 | |||
---|---|---|---|---|
核發對象 | 核發者 | 核發對象 | 核發者 | |
OMENT-310 (來源) | Inter-CA1 | X | OMENT-400 (目標) | Inter-CA2 |
Inter-CA1 | Root-CA | X | Inter-CA2 | Root-CA |
Root-CA | Root-CA | <-> | Root-CA | Root-CA |
Unable to mutually authenticate and connect to the remote appliance. Please check the source and target appliances has valid certificate chain uploaded which are signed by the same CA.
如果上傳所需的憑證鏈結持續發生問題,則有一種支援的方法可用於使用自我簽署憑證。 繼續執用下列文章所述的備份及還原功能: https://www.dell.com/support/kbdoc/000223239/openmanage-enterprise-administrators-may-run-across-several-errors-during-the-certificate-chain-upload-cgen1008-and-csec9002-report-challenges-in-procuring-a-certificate-chain-required-by-openmanage-enterprise-ome-4-0-x-for-the-migration-featur
Dell EMC OpenManage Enterprise
11 Jun 2024
4
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