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Article Number: 000218774

安装操作系统后，Dolby Access无法完全正常工作

Summary: 本文提供有关如何在重新安装操作系统后获得完整的 Dolby 访问权限的信息。

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Article Content

Symptoms

使用 Microsoft 介质或 Dell OS Recovery 安装操作系统后，Dolby Access 无法完全正常工作。

 

杜比

（图 1 — Dolby Access）

 

受影响的平台

  • Inspiron 灵越 14 Plus 7420
  • Inspiron 灵越16 Plus 7620

Cause

使用 Microsoft 介质或 Dell OS Recovery 安装操作系统后，需要额外安装 Dolby Access OEM 。

Resolution

通过 Microsoft 深度链接External_Link_Icon下载并安装 Dolby Access OEM 应用程序，以恢复 Atmos 功能。

Article Properties

Affected Product

Inspiron 14 Plus 7420, Inspiron 16 Plus 7620

Last Published Date

25 Oct 2023

Version

1

Article Type

Solution

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