Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
Sign In Create an Account Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

ECS：具有生命周期策略（没有前缀）的存储区上的 PUT 或 GET 或 DELETE 请求返回 500 错误

Summary: 创建没有首选的生命周期策略后，无法在存储区上写入、读取或删除对象 （）

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

在存储区上创建生命周期策略（没有前缀）后，GET 或 PUT 或 DELETE 对象请求返回 500 内部错误。列出存储区可以正常工作。

使用前缀 null 检查对象 xxx 的现有策略会在 dataheadsvc.log 中显示这一点。 
2018-04-07T03:30:48,744 [qtp597531831-21452-0a20a979:162908dae63:2fef:17-s3-xx.xx.xx.xx]  INFO  ObjectExpirationUtil.java (line 33) Checking existing policy  for object testfile1 with prefix null
2018-04-07T03:30:48,745 [qtp597531831-21452-0a20a979:162908dae63:2fef:17-s3-xx.xx.xx.xx] ERROR  GeneralExceptionMapper.java (line 37) internal error
java.lang.NullPointerException
        at java.lang.String.startsWith(String.java:1405)
        at java.lang.String.startsWith(String.java:1434)
        at com.emc.storageos.data.object.expiration.ObjectExpirationUtil.getObjectExpirationDetails(ObjectExpirationUtil.java:42)
        at com.emc.storageos.data.object.RESTAccess.DataAccessLayer.getObjectInfo(DataAccessLayer.java:870)
        at com.emc.storageos.data.api.service.impl.resource.s3.operation.S3ObjectOperations.getObject(S3ObjectOperations.java:926)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
... ...
2018-04-07T03:30:48,751 [qtp597531831-21452]  INFO  RequestLog.java (line 83) xx.xx.xx.xxx GET //xx.xx.xx.xx:9020/test/testfile1 HTTP/1.1 500 9 - 111



 

Cause

对于 AWS，每个规则都有元素，其中包含子元素：、、是必需的 XML 元素，，是可选的（适用于存储区中的所有对象）。

对于 ECS，我们仅支持筛选器，并且没有在请求 XML 中设计的元素。不是必需的参数，但某些位置代码直接使用前缀值（null 点），这会导致此处出现问题。 

Resolution

如果看到“问题”字段中显示的错误日志，请确认是否在存储区上设置了生命周期，并且未配置前缀。有关使用 s3curl.pl 的进一步参考，请参阅 《ECS 数据访问指南 》。

# ./s3curl.pl --id=test -- http://：9020//？lifecycle |xmllint --format - 
#  ./s3curl.pl --id=test -- http://:9020//?lifecycle |xmllint --format -
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100   285  100   285    0     0  23538      0 --:--:-- --:--:-- --:--:-- 23750


  
    
    Enabled
    
      10
    
    
  


If you confirm that hit this issue, the workaround prior to 3.2 is to add  in lifecycle.
This issue is fixed in 3.2.

Workaround:

1. Get current lifecycle setting and save to local file
#  ./s3curl.pl --id=test -- http://:9020//?lifecycle -o lifecycle.xml


#  ./s3curl.pl --id=test -- http://:9020//?lifecycle -o lifecycle.xml
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100   268  100   268    0     0  11926      0 --:--:-- --:--:-- --:--:-- 12181

2. Modify the lifecycle.xml and add prefix
# vi lifecycle.xml



  
    
                                               -->add this line
    Enabled
    
      10
    
  


3. Update lifecycle
#  ./s3curl.pl --id=test --put=lifecycle.xml http://xx.xx.xx.xx:9020//?lifecycle --calculateContentMd5 --debug


#  ./s3curl.pl --id=test --put=lifecycle.xml http://xx.xx.xx.xx:9020/fog-bbr-backup/?lifecycle --calculateContentMd5 --debug
s3curl: Found the url: host=xx.xx.xx.xx; port=9020; uri=/fog-bbr-backup/; query=lifecycle;
s3curl: replaced string: lifecycle
s3curl: ordinary endpoint signing case
s3curl: StringToSign='PUT\na4EIw7LnRPKpiAfSy/YHIQ==\n\nSat, 07 Apr 2018 05:11:32 +0000\n/fog-bbr-backup/?lifecycle'
s3curl: exec curl -v -H 'Date: Sat, 07 Apr 2018 05:11:32 +0000' -H 'Authorization: AWS pcf-fog-sys:4NFcmpx/3i0FBoJsFUJSabAlmGI=' -L -H 'content-type: ' -H 'Content-MD5: a4EIw7LnRPKpiAfSy/YHIQ==' -T lifecycle.xml http://xx.xx.xx.xx:9020/fog-bbr-backup/?lifecycle
* Hostname was NOT found in DNS cache
*   Trying xx.xx.xx.xx...
* Connected to xx.xx.xx.xx (xx.xx.xx.xx) port 9020 (#0)
> PUT /fog-bbr-backup/?lifecycle HTTP/1.1
> User-Agent: curl/7.37.0
> Host: xx.xx.xx.xx:9020
> Accept: */*
> Date: Sat, 07 Apr 2018 05:11:32 +0000
> Authorization: AWS pcf-fog-sys:4NFcmpx/3i0FBoJsFUJSabAlmGI=
> Content-MD5: a4EIw7LnRPKpiAfSy/YHIQ==
> Content-Length: 284
> Expect: 100-continue
>
< HTTP/1.1 100 Continue
* We are completely uploaded and fine
< HTTP/1.1 200 OK
< Date: Sat, 07 Apr 2018 05:11:32 GMT
* Server ViPR/1.0 is not blacklisted
< Server: ViPR/1.0
< x-amz-request-id: 0a23a338:1628835dec8:5cb3:19
< x-amz-id-2: a52c5da7cb5555375cef4f9172b03532652afc6cf67528d42451b0a3a20aad4a
< Content-Length: 0
<
* Connection #0 to host xx.xx.xx.xx left intact


4. Confirm lifecycle is updated.
#  ./s3curl.pl --id=test -- http://xx.xx.xx.xx:9020//?lifecycle |xmllint --format -


#  ./s3curl.pl --id=test -- http://xx.xx.xx.xx:9020/fog-bbr-backup/?lifecycle |xmllint --format -
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100   285  100   285    0     0  23538      0 --:--:-- --:--:-- --:--:-- 23750


  
    
    
    Enabled
    
      10
    
    
  


5. Retry read/write/delete.

Affected Products

ECS Appliance Hardware Gen1 U-Series

Products

ECS Appliance Hardware Gen1 U-Series, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption, Elastic Cloud Storage
Article Properties
Article Number: 000057163
Article Type: Solution
Last Modified: 09 Feb 2023
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.