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How to Identify the Dell Encryption Enterprise or Dell Encryption Personal Recovery Bundle Version

Summary: Learn how to identify the version of the Dell Encryption Enterprise or Dell Encryption Personal local security administrator (LSA) recovery bundle by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Knowing the version of the Dell Encryption Enterprise (formerly Dell Data Protection | Enterprise Edition) or Dell Encryption Personal (formerly Dell Data Protection | Personal Edition) local security administrator (LSA) recovery bundle allows an administrator to:

  • Determine compatibility requirements.
  • Determine UI differences.
  • Understand workflow changes.

This article covers how to identify the version of the recovery bundle.

Affected Products:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Server Edition
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition

Affected Operating Systems:

  • Windows

The process differs between the products:

  • Dell Encryption Enterprise
  • Dell Encryption Personal

Click the appropriate product for more information.

Note: The LSA recovery bundle must be downloaded before following these steps. For more information, reference How to Download the Dell Encryption Enterprise or Dell Encryption Personal Recovery Bundle.
  1. Right-click the LSA recovery bundle and then select Run as administrator.
    Run as administrator
    Note: The name of the LSA recovery bundle will differ in your environment.
  2. If Windows Defender is enabled, select More Info and then click Run anyway. Otherwise, go to Step 3.
    Windows Defender prompt
  3. If User Account Control (UAC) is enabled, click Yes. Otherwise, go to Step 4.
    User Account Control prompt
  4. With the Dell recovery menu open, navigate back to the folder of the LSA recovery bundle, right-click LSARecovery_[HOSTNAME], and then select Properties.
    Properties
    Note: [HOSTNAME] = Endpoint computer name
  5. Click the Details tab.
    Details
  6. Record the File version. In the example image, 10.1.1.1 is the File version.
    File version
    Note: The version may differ from the example image above.
Note: The LSA recovery bundle must be downloaded before following these steps. For more information, reference How to Download the Dell Encryption Enterprise or Dell Encryption Personal Recovery Bundle.
  1. Right-click LSARecovery_[HOSTNAME] and then click Properties.
    Properties
    Note: [HOSTNAME] = Endpoint computer name
  2. Click the Details tab.
    Details
  3. Record the File version. In the example image, 10.1.1.1 is the File version.
    File version
    Note: The version may differ from the example image above.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000130796
Article Type: How To
Last Modified: 09 Sep 2024
Version:  10
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