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How to Identify the Dell Data Security Server Front End Version

Summary: The version of the Dell Data Security (formerly Dell Data Protection) server front end may be identified by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Knowing the version of the Dell Data Security (formerly Dell Data Protection) server front end allows an administrator to:

  • Identify known issues
  • Understand workflow changes
  • Verify system requirements

Affected Products:

  • Dell Security Management Server
  • Dell Data Protection | Enterprise Edition Server

Affected Operating Systems:

  • Windows

Cause

Not applicable

Resolution

Note: This article identifies the version of the front end server for Dell Security Management Server or Dell Security Management Server Virtual. To identify the version of the back end, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

Versioning can be determined through the:

  • Installer
  • Windows user interface (UI)

Click on the appropriate process for more information.

To identify the version:

  1. Extract the Security Management Server .zip.
  2. Go to [Location of the extracted .zip file]\Security Management Server\x64.
  3. Right-click setup.exe and then select Properties.

Setup and Properties

  1. Click the Details tab.

Details tab

  1. Record the Product version. In the example, the Product version is 9.9.2.

Example Product Version

Note: The version of the file may differ from the above screenshot.

To identify the version:

  1. As an administrator, right-click the Windows start menu and then click Run.

Run

  1. In the Run UI, type appwiz.cpl and then press OK.

Run UI

  1. In Programs and Features, locate Dell Security Management Server x64.

Programs and Features

Note: Some versions of the server may say Dell Enterprise Server instead of Dell Security Management Server.
  1. Record the Version. In the example, the product version is 10.2.3.

Version of Dell Security Management Server x64

Note: The version may differ from the above screenshot.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000130588
Article Type: Solution
Last Modified: 03 Mar 2023
Version:  9
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