Windows 10 Upgrade Fails with Error Code 0x80240020
Summary: This article describes a Windows 10 upgrade failure presenting error code 0x80240020.
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Not all product versions are identified in this article.
Symptoms
Dell computer users may report that their computers encountered an upgrade failure with an error of: 0x80240020.
Cause
Working with Dell technical support, it was determined that an unspecified issue with Windows was the cause.
Resolution
Running the Windows update troubleshooter in Windows 7 or 8.1 resolves the issue, and allows the Windows 10 upgrade to proceed successfully.
Affected Products
Operating SystemsArticle Properties
Article Number: 000128636
Article Type: Solution
Last Modified: 05 Aug 2024
Version: 8
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