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TPM PCR Validation Error causing BitLocker Recovery at Boot

Summary: This article provides information about Trusted Platform Module (TPM) Platform Configuration Register (PCR) Validation Error causing BitLocker Recovery at Boot.

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Symptoms


TPM PCR Validation Error causing BitLocker Recovery at Boot

 

GFX card computer will NOT use PCR7 binding and show as Binding not possible (0, 2, 4, 11).

Test Step:

  • Boot to Set up
  • Enable Secure Boot
  • Enable TPM
  • Boot to the operating system
  • Press Win + R "Cmd" run as administrator.
  • Input Command "manage-bde-protectors-get c:"

Device Manager

(Figure 1 - Device Manager)

 

PowerShell

(Figure 2 - PowerShell)

 

System Information

(Figure 3 - System Information)

 


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Cause

The dGPU (expandable cards) and its OROM/UEFI driver must be signed and measured through TPM PCR7. BIOS 1.6.0 to address the Security Vulnerability by implementing the security mechanism that follows TCG and MSFT’s requirement.

From the TCG side:

https://trustedcomputinggroup.org/wp-content/uploads/TCG_PCClient_PFP_r1p05_v23_pub.pdfExternal_Link_Icon

From the Operating System side:

In Microsoft’s own documentation on BitLocker Drive Encryption

BitLocker drive encryption in Windows 10 for OEMsExternal_Link_Icon

If the presence of expandable cards(Ex: GFX card) results in OROM UEFI drivers being loaded by UEFI BIOS during boot, then BitLocker will NOT use PCR7 binding.

https://docs.microsoft.com/en-us/troubleshoot/windows-server/deployment/pcr7-configuration-binding-not-possibleExternal_Link_Icon


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Resolution

According to Microsoft information, it is expected behavior, with no recovery plan.


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Affected Products

Precision 3571, Precision 7560, Precision 7670, Precision 7770
Article Properties
Article Number: 000204144
Article Type: Solution
Last Modified: 25 Oct 2022
Version:  3
Find answers to your questions from other Dell users
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Article Properties
Article Number: 000204144
Article Type: Solution
Last Modified: 25 Oct 2022
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.