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Article Number: 000194945

Re-imaging ThinOS on a Latitude 3440, Latitude 5440, and OptiPlex 7410 AIO

Summary: Wyse ThinOS may be reinstalled using a USB drive that is supplied by Dell support.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Instructions

Affected Platforms:

  • Latitude 3440
  • Latitude 5440
  • OptiPlex 7410 All-in-One

Affected Operating Systems:

  • Wyse ThinOS
Note: For system board replacement service scenario, the ThinOS Recovery USB Key is dispatched with the replacement system board.
  1. Insert the Thin OS Recovery USB Key into a USB port of the device.
  2. Power on the device, press F2 to enter BIOS setup.
Note: The BIOS admin password is Fireport.
  1. Go to Boot Configuration and check that Secure Boot is Disabled.

Check that Secure Boot is disabled
Figure 1: (English Only) Check that Secure Boot is disabled

  1. Go to Integrated Devices and Enable USB boot support.

Enable USB boot support
Figure 2: (English Only) Enable USB boot support

  1. Go to Storage, SATA/NVMe Operations and select ACHI/NVMe.

Select ACHI/NVMe
Figure 3: (English Only) Select ACHI/NVMe

  1. Save the settings and Exit.
  2. When the Thin Client reboots, press F12 to trigger the Boot Menu and select the bootable ThinOS Recovery USB drive and Press Enter.

Select the bootable Thin OS Recovery USB key
Figure 4: (English Only) Select the bootable Thin operating system Recovery USB drive

  1. Select OK at the screen below.

Click OK
Figure 5: (English Only) Click OK

  1. Once the installation is completed, the EULA screen is displayed. Select Click here to accept all EULA's checkbox and click on Accept.

Check Click here to accept all EULAs and click Accept
Figure 6: (English Only) Check Click here to accept all EULAs and click Accept

  1. Click on the next arrow at the Welcome screen.

Click Next
Figure 7: (English Only) Click Next

  1. Press Ctrl + Esc to bypass the Out of Box Experience (OOBE) Setup at the Language Selection screen.

Bypass the OOBE
Figure 8: (English Only) Bypass the OOBE

  1. At the ThinOS desktop, select the option Reset the system setting to factory default and Shutdown the device.

Select Reset the system setting to factory default and Shutdown the Thin Client
Figure 9: (English Only) Select Reset the system setting to factory default and Shutdown the device

Article Properties

Affected Product

Latitude 3440, Latitude 5440, OptiPlex All-In-One 7410, Wyse ThinOS

Last Published Date

03 Jan 2024

Version

7

Article Type

How To

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