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升級 Alienware OC Controls 時發生設定「Setup Failed」錯誤

Summary: 若嘗試在不解除安裝較舊版本時更新 Alienware OC Controls 應用程式,您可能會收到「Setup Failed」的錯誤訊息。

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Symptoms

支援的系統:

支援 Alienware OC Controls 的 Alienware 和 G 系列系統

Alienware OC Controls
圖 1:Alienware OC Controls

Cause

此錯誤的根本原因是 Alienware OC Controls 的 Intel® Extreme Tuning Utility (Intel® XTU) 元件,這些元件在處理升級安裝時發生問題。已停用從 v1.2.32.1210 或更新版本安裝升級,以避免更進一步的問題。

Resolution

Alienware Command Center (AWCC) 的預期更新將會更新此問題。在安裝最新版本之前,請先解除安裝任何舊版的 Alienware OC Controls。

  1. 在錯誤報告視窗中按一下關閉
  2. 以滑鼠右鍵按一下開始按鈕,然後按一下應用程式與功能
  3. 按一下 Alienware OC Controls,然後按一下「解除安裝」以移除舊版本。
  4. 再次執行 Alienware OC Controls 安裝程式。
 
應用程式與功能
 
圖 2:應用程式與功能畫面

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Additional Information

Affected Products

G Series, Alienware
Article Properties
Article Number: 000136496
Article Type: Solution
Last Modified: 05 Jan 2024
Version:  6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000136496
Article Type: Solution
Last Modified: 05 Jan 2024
Version:  6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.