MyDell Setup Facial Recognition Does Not Open the Windows Sign-in Page
Summary: This article provides information about the Navigation issues with the Setup of facial recognition sign-in.
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Symptoms
Facial Recognition Does Not Open the Windows Sign-in Page
When clicking Setup facial recognition to sign in instantly, it opens the Windows System Settings page instead of the Windows Sign-in Options page.
Affected systems
- MyDell
Cause
Uri (ms-settings:signinoptions) is used to open Windows sign-in page from MyDell Application.
When the first time runs the command, it only opens the settings page which is not expected. The next time, it opens Windows sign-in page.
The same behavior was observed when running the Uri (ms-settings:signinoptions) from the windows run command.
Resolution
- Open ms-settings:signinoptions through run command
- It is open the System Setting page.
- Again, run the same command through the run without closing the older one. It is coming to the sign-in page.
Affected Products
MyDellArticle Properties
Article Number: 000207683
Article Type: Solution
Last Modified: 01 Feb 2023
Version: 2
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