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VR content stuttering or unstable with Inspiron 5675

Summary: Download the latest BIOS to optimise your VR gaming on the Inspiron 5675

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Symptoms

Issue

If you are running VR in either the Oculus Rift or HTC Vive headsets, in a Ryzen 5 equipped Inspiron Gaming 5675, you may experience stuttering or instability of the VR content.  The issue occurs most easily when the customer is moving their head or hands in the VR environment.
 


Cause

N/A

Resolution

Solution

Please upgrade to BIOS v1.2.1 or newer for the Inspiron 5675 from the Dell Drivers and Downloads site.   This version contains AMD AGESA v 1.0.0.5.

BIOS revisions prior to v1.2.1 for 5675 contain AMD AGESA v1.0.0.3. For optimal VR performance, AMD requires at least AGESA v1.0.0.4.


Recommend minimum configuration for AMD base

Platform

5675 | Red Skull Summit Ridge

Graphics

RX580 rebranded

Graphics Driver

17.10.2001

Graphics VBIOS

015.050.000.000.006958

Graphics Mode

Discrete Only

System BIOS

1.2.1 (AMD AGESA 1.0.0.5)

CPU

AMD Ryzen R5 1400 @ 3.2 GHz

RAM

8 GB, dual channel (2x4GB)

Chipset Driver

16.50.2601

Operating System

Windows 10 Pro 64 bit v1703 build 15063.296

Affected Products

Inspiron 5675