Symptoms
連接至Dell UP2720Q 顯示器的 Dell Dock Station WD19、WD19TB、WD19TBS、WD19DC、WD19DCS在媒體插槽座韌體更新期間顯示錯誤訊息「連接的 WD19s 過多」。更新失敗。
![WD19_Firmware_Update](https://supportkb.dell.com/img/ka06P000000Gqy0QAC/ka06P000000Gqy0QAC_zh_TW_1.jpeg)
(圖 1:Dell 韌體更新公用程式)
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Cause
Dell UP2720Q 顯示器和Salomon USB 集線器具有相同的VID/PID。
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Resolution
拔下 Dell UP2720Q 顯示器 以更新 WD19 媒體插槽座韌體。
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Products
Dell UP2720Q, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS