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Perform the following steps to help identify and resolve any noise problems you may be experiencing with your Dell Computer Optical Drive.
Determine when the noise occurs in the Optical Drive.
Test the drive with multiple types of media such as a pre-made CD (music), DVD or Blu-ray (movies)).
Reseat and check alignment of the Optical Drive on your computer (for more information, refer to the Online User's Guide for your computer.)
Note: Enter the Service Tag or click Browse all products and then select the make and model of the computer and the preferred language. Download the Setup Guide or User's Guide.