Article Number: 000128571
PowerStore Alerts: UserQuota Limit Alerts
Summary: PowerStore UserQuota Alerts due to hard or soft quota limit being reached or exceeded for user.
Article Content
Symptoms
When Dell PowerStore encounters an issue, an error alert is generated to help identify the issue. This article explains the different possible causes for the UserQuota alert and the relevant remediation for these error alerts. If your issue is not resolved despite the solution provided, check the technical support contact options.
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Cause
UserQuota Limit Alerts
Resolution
| Alert ID | SDNAS_USERQUOTA_FS_HARD_LIMIT_EXCEEDED |
| Alert Text | Space usage by user %(userName) in file system %(fs) has reached the hard quota limit. The user can no longer write to the file system unless this issue is addressed. |
| Error Code | (0x01300703) |
| Description | The hard quota limit is reached or exceeded for user in the file system specified in the error message. All further write operations for the specified user fails. |
| Resolution | Remediation The user must delete unwanted files or directories, reducing the percentage of used space. Alternatively, the administrator may increase the hard quota limit for the affected user via PowerStore Manager (GUI) or REST. PowerStore Manager: The quota can be configured via PowerStore Manager: FileSystem > Quotas > User quota. REST: To get the required user quota id: curl -k -u admin:<mgmt_password> -X GET "https://<mgmt_ip>/api/rest/file_user_quota" -H "accept: application/json"|jq To increase hard quota: curl -u admin:<mgmt_ip> -X PATCH "https://<mgmt_ip>/api/rest/file_user_quota/<file_user_quote_id>" -H "accept: application/json" -H "Content-Type: application/json" -d "{ \"hard_limit\": 0}"|jq Hard limit value of the user quota, in bytes. Hard Limit is removed when set to 0. This value can be used to compute amount of space that is consumed without limiting the space. Value is rounded up to match the physical block size of the filesystem. |
| Alert ID | SDNAS_USERQUOTA_FS_SOFT_LIMIT_GRACE_EXPIRED |
| Alert Text | Space usage by user %(userName) in file system %(fs) has exceeded the preferred (soft quota) limit, and the grace period is expired. The user can no longer write to the file system unless this issue is addressed. |
| Error Code | (0x01300702) |
| Description | The soft quota limit is crossed and the grace period is expired for the user in the file system specified in the error message. All further write operations for the specified user fails |
| Resolution | Remediation The user must delete unwanted files or directories, reducing the percentage of used space. Alternatively, the administrator may increase the block soft quota limit for the affected user via PowerStore Manager (GUI) or REST. PowerStore Manager: The quota can be configured via PowerStore Manager: FileSystem > Quotas > User quota. REST: To get the required user quota id: curl -k -u admin:<mgmt_password> -X GET "https://<mgmt_ip>/api/rest/file_user_quota" -H "accept: application/json"|jq To increase soft quota: curl -u admin:<mgmt_ip> -X PATCH "https://<mgmt_ip>/api/rest/file_user_quota/<file_user_quote_id>" -H "accept: application/json" -H "Content-Type: application/json" -d "{ \"soft_limit\": 0}"|jq |
| Alert ID | SDNAS_USERQUOTA_MULTIPLE_FS_HARD_LIMIT_BREACH |
| Alert Text | Space usage by user %(user) in file system %(fs) has exceeded the preferred (soft quota) limit, grace period, and hard quota limit. Soft quota limit exceeded %(softViolations) times, grace period expired %(softGraceExpiredViolations) times, hard quota limits reached %(hardViolations) times. First violation %(firstViolation), most recent violation %(lastViolation). |
| Error Code | (0x01300708) |
| Description | Soft and hard quota limits are reached or exceeded multiple times for the specified user in the error message. If usage still exceeds quota limits, then all further write operations for the specified user fails. |
| Resolution | Remediation Delete unwanted files and directories from it. Alternatively, the administrator can increase your quota limits for the file system via PowerStore Manager (GUI) or REST. PowerStore Manager: The quota can be configured via PowerStore Manager: FileSystem > Quotas > User quota. REST: To get the required user quota id: curl -k -u admin:<mgmt_password> -X GET "https://<mgmt_ip>/api/rest/file_user_quota" -H "accept: application/json"|jq To increase hard quota: curl -u admin:<mgmt_ip> -X PATCH "https://<mgmt_ip>/api/rest/file_user_quota/<file_user_quote_id>" -H "accept: application/json" -H "Content-Type: application/json" -d "{ \"hard_limit\": 0}"|jq Hard limit value of the user quota, in bytes. Hard Limit is removed when set to 0. This value can be used to compute amount of space that is consumed without limiting the space. Value is rounded up to match the physical block size of the filesystem. |
| Alert ID | SDNAS_USERQUOTA_MULTIPLE_TREE_HARD_LIMIT_BREACH |
| Alert Text | Space usage by user %(user) in file system %(fs), quota tree %(treePath) has exceeded the preferred (soft quota) limit, grace period, and hard quota limit. Soft quota limit crossed %(softViolations) times, grace period expired %(softGraceExpiredViolations) times, hard quota limits reached %(hardViolations) times. First violation %(firstViolation), most recent violation %(lastViolation). |
| Error Code | (0x0130070A) |
| Description | Soft and hard quota limits are reached or exceeded multiple times for the specified user and tree in the error message. If usage still exceeds quota limits, then all further write operations for the specified user in this tree fails. |
| Resolution | Remediation The specified user must delete unwanted files or directories in the quota tree, reducing the percentage of used space. Alternatively, the administrator may increase the block hard quota limit for user in the quota tree via PowerStore Manager (GUI) or REST. PowerStore Manager: The quota can be configured via PowerStore Manager: FileSystem > Quotas > User quota REST: To get the required tree quota id: curl -k -u admin:<mgmt_password> -X GET "https://<mgmt_ip>/api/rest/file_user_quota" -H "accept: application/json"|jq To increase hard quota: curl -u admin:<mgmt_ip> -X PATCH "https://<mgmt_ip>/api/rest/file_user_quota/<file_user_quote_id>" -H "accept: application/json" -H "Content-Type: application/json" -d "{ \"hard_limit\": 0}"|jq Hard limit value of the user quota, in bytes. Hard Limit is removed when set to 0. This value can be used to compute amount of space that is consumed without limiting the space. Value is rounded up to match the physical block size of the filesystem. |
| Alert ID | SDNAS_USERQUOTA_TREE_HARD_LIMIT_EXCEEDED |
| Alert Text | Space usage by user %(userName) in file system %(fs), quota tree %(treePath) has reached the hard quota limit. The user can no longer write to the quota tree unless this issue is addressed. |
| Error Code | (0x01300706) |
| Description | The hard quota limit is reached for the user and quota tree specified in the error message. All further write operations in the quota tree for this user fails |
| Resolution | Remediation The user must delete unwanted files or directories in the quota tree, reducing the percentage of used space. Alternatively, the administrator may increase the block hard quota limit for the user in the specified quota tree via PowerStore Manager (GUI) or REST. PowerStore Manager: The quota can be configured via PowerStore Manager: FileSystem > Quotas > User quota REST: To get the required user quota id: curl -k -u admin:<mgmt_password> -X GET "https://<mgmt_ip>/api/rest/file_user_quota" -H "accept: application/json"|jq To increase hard quota: curl -u admin:<mgmt_ip> -X PATCH "https://<mgmt_ip>/api/rest/file_user_quota/<file_user_quote_id>" -H "accept: application/json" -H "Content-Type: application/json" -d "{ \"hard_limit\": 0}"|jq Hard limit value of the user quota, in bytes. Hard Limit is removed when set to 0. This value can be used to compute amount of space that is consumed without limiting the space. Value is rounded up to match the physical block size of the filesystem. |
| Alert ID | SDNAS_USERQUOTA_TREE_SOFT_LIMIT_GRACE_EXPIRED SDNAS_USERQUOTA_TREE_SOFT_LIMIT_CROSSED |
| Alert Text | Space usage by user %(userName) in file system %(fs), quota tree %(treePath) has exceeded the preferred (soft quota) limit, and the grace period is expired. The user can no longer write to the quota tree unless this issue is addressed |
| Error Code | (0x01300705) (0x01300704 ) |
| Description | The block soft quota limit is crossed. For the alert code 0x01300705, the grace period is expired for the user in the quota tree specified in the error message and all further write operations for the specified user in the quota tree fails. |
| Resolution | Remediation Delete unwanted files and directories to reduce the percentage of used space. Alternatively, the administrator can increase your soft quota limit for that quota tree using the PowerStore Manager (GUI) or REST. PowerStore Manager: The quota can be configured via PowerStore Manager: FileSystem > Quotas > User quota REST: To get the required user quota id: curl -k -u admin:<mgmt_password> -X GET "https://<mgmt_ip>/api/rest/file_user_quota" -H "accept: application/json"|jq To increase soft quota: curl -u admin: <mgmt_ip> -X PATCH "https://<mgmt_ip>/api/rest/file_user_quota/<file_user_quote_id>" -H "accept: application/json" -H "Content-Type: application/json" -d "{ \"soft_limit\": 0}"|jq |
Additional Information
Additional info can be found at:
- Dell EMC PowerStore File Capabilities White Paper
- PowerStore: Info Hub - Product Documentation & Videos
- Configuring SMB
- Configuring NFS
Article Properties
Affected Product
PowerStore 1000T, PowerStore Expansion Enclosure, PowerStore 3000T, PowerStore 5000T, PowerStore 7000T, PowerStore 9000T, PowerStore Employee and Partner
Last Published Date
07 Jan 2022
Version
9
Article Type
Solution