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2024年6月11日 08:10

戴尔存储Dell Storage SC7020忘记密码

戴尔存储Dell Storage SC7020忘记密码,管理登录界面无修改密码选项,急急急,求助!求大佬帮忙搞一下

Community Manager

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6.7K 消息

2024年6月12日 01:51

您好!

 

请您尝试一下下面的方法:

 

Prerequisites

This procedure requires a USB device that contains a partition table with one partition formatted with an MSDOS/FAT32 filesystem. USB devices vary by vendor as to whether they are formatted with or without partitions. Use Windows disk management or other third-party tools to create a partition if the USB device does not have an MSDOS/FAT32 partition.

Steps

  1. Create a text file containing the following line of text:
    unlock
    where is typically the Admin username. The Admin account is always on the system and it has the required Administrator privileges to reset passwords.
    Note: The user you are trying to unlock must exist and be enabled.
  2. Save the file and name it:
    unlock.phy (Not unlock.phy.txt)
  3. Copy the file to a MSDOS/FAT32 formatted USB drive.
  4. Insert the USB drive into a port on the lead controller. When the media is recognized, System Manager allows the specified account to log on.
  5. Log in to Dell Storage Manager Client connecting to either the lead controller IP, or the Management IP using the account specified on the USB drive. The password cannot be blank, but any text entered will be ignored. In the example below the actual password is “mmm”, but the password used was “qawsdfghyuiol;” to gain access.                                                                                                                          login2a.png
  6. After gaining access to the system reset the password on the account used to gain access.
    Select Edit Settings from the Summary Tab  edit settings.png
  7. Select Users and User Groups in the left side tab
    Highlight the user used to gain access to the system
    Select Change Password
    Type anything in to the Authorization Password field
    Type in your new Password for the login selected

password.png8. Remove the USB drive from the port.

If the password reset process does not work please verify you are using the lead controller for this process. If the process still does not work verify the USB formatting, and try using a different USB drive hardware.

Note: This process was tested on SC40, SC8000, SC9000, SC4020, SC2020, SC2080 systems running 6.x, 7.1 – 7.3 using both DSM2106 and DSM 2018.

This process is not guaranteed to be valid on platforms utilizing EHV which include:

SCv3000, SCv3020, SC5020, SC5020F, SC7020, andSC7020F.

Note: Portable Volume is unavailable during the recovery process

Community Manager

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6.7K 消息

2024年6月12日 09:39

忘记密码通常就是使用上面的USB的方法来解决。如果您没办法操作,建议您联系dell电话技术支持4008868616来帮您操作,如果您的机器已经过保,有可能要额外付费。

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2024年6月11日 08:55

过保了 在很着急的情况下  戴尔不能先给支持一下吗?

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2024年6月12日 06:31

@DELL-Leo​ 非常感谢您的回复,因为作为用户侧且技术能力有限,您说的方法我们不懂得如何去操作,是否还有其他帮忙修改密码的方法,能否麻烦指导一下,非常感谢!

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2024年6月18日 05:17

@DELL-Leo​ 你好,我发不了帖子,一直提示此字段不能为空,借楼问下。EquaILogic PS6100管理密码忘记了登录不了,怎么重置,谢谢。

Community Manager

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6.7K 消息

2024年6月18日 09:23

您好!

 

请您参考下面的内容使用CLI来重置Equallogic的密码。

 

Reset Equallogic Password via CLI

https://www.jordansphere.co.uk/reset-equallogic-password-via-cli/

 

您发布了帖子的画面,能不能截个图发出来一下。或者截个图私信发给我也可以。谢谢!

 

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