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DELL G15 5530 LCD lumination issue
Recently I bought a new DELL G15 5530 i5-13gen laptop from an official online store. it has swear user adaptibility problems, including one of the major problems is, that it shows blurry enhanced spotes on multiple corner sides of the screen. it appears like the LCD was damaged (as you can see in the image).
Also, there is a heating issue that went too high even if I am using only Google Chrome.
Secondly, the pageUp and PageDn keys are too small and too near to the arrows key which needs to b changed.
kindly reply me only ain problem of LCD damage. thanks
Tatolino
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February 17th, 2024 09:21
Hi @basit267
The issue you are referring to is called backlight bleeding, it is due to the screen assembly not being perfectly sealed, therefore some light from led lamps behind the panel will bleed through.
This is, to some degree, to be expected, especially in the corners, even high-end laptop screens suffer from backlight bleeding, unless it's an OLED screen.
From what I can see it is not that bad, and unless it's clearly noticeable in daylight and/or when some picture is shown on the screen, I am fairly certain it won't qualify for a replacement.
Bear in mind that the G15 5530 is an economy gaming laptop, there will always be some trade-offs when compared to high-level systems like an Alienware.
Temperatures will be higher, assembly quality will have to be understandably lower. Dell put together some expensive and performing hardware still trying to keep the price low.
But if the system doesn't overheat (the system either shuts down or massively throttles), and the backlight bleed is just marginal, unfortunately you will have to accept it.
UNLESS you are still within the return window, in that case you can return it (and perhaps you should, if you think you can't accept the screen quality) and consider a different model.
Have a look at the sales conditions of the store you bought it from (I see you wrote "an official online store" so I guess it wasn't dell.com) and see if you can still return it.
There are other models with better quality, for example the G16, despite being just a tad more expensive, seems to have a much better quality according to reviews. Less bleeding, lower temperatures. Arrow keys are full sized.
If you want to keep the G15, you can still try and contain the temperatures by using MSI Afterburner to undervolt the gpu (lowering the temperatures while keeping the same or even better performances); and you could try disabling the cpu TurboBoost feature when you are not playing any games, this way the cpu core frequencies won't go too high and the temperature won't rise as much. Intel has always used TurboBoost to the extreme, enabling it even when you are opening a simple pdf file, which is definitely not needed.
Food for thought.
basit267
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February 18th, 2024 18:44
Hi @Tatolino,
Thank you so much for taking the time to provide such a detailed response. I appreciate it!
I bought it from the Dell online store actually and now the return time has passed away.
Tatolino
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February 19th, 2024 08:21
@basit267
Unfortunately then there isn't much you can do, unless the light bleeding is clearly visible when the screen pixels are ON, like for example when you're looking at a picture in fullscreen mode.
In that case it would qualify for a replacement.
Just so you know, blacklight bleeding often reduces over the time, becoming more uniform and less noticeable as the panel casing loosens a bit.