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XPS 8930, nearing end of service life, unable to extend warranty?
This surprised me. My XPS 8930 which I bought in December 2019 is nearing the end of its service life and so I am unable to extend the warranty. Firstly, I did not really know that a PC had a service life. Secondly, I would have hoped to get at least 4 years coverage from the time of sale.
Anonymous
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January 15th, 2023 07:00
So you purchased yours ~ 3 years ago. wow. Out of curiosity, when did they tell you the EOS date is?
With the offered driver updates being now fewer and far between, it could give a 'ballpark' time when Dell isn't releasing any new driver updates for 8930's in the foreseeable future.
ProfessorW00d
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January 15th, 2023 09:00
I also bought my XPS 8930 in December 2019. Save your money on the warranty . . . you are better off taking care of your rig yourself.
Nevsy
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January 15th, 2023 09:00
no date given for when the EOS is, the website merely states "Your device is nearing the end of it’s service life and can no longer be renewed, upgraded, or extended." when i try and extend the warranty which ends this month.
Chino de Oro
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January 15th, 2023 11:00
End of service life as in business sense, manufacturer (Dell) won't have the ability to fulfill the contracts for providing services to these machines due to:
Many automobile makers provide just 3 years of service warranty but you can see many on the roads are 10 - 15 years old. Televisions provide 1 - 2 year of warranty but how long did you have yours. Just like many other consumer products which are continue to work after their warranty periods, your computers will last another 4 years and maybe another 4 years after that. So, don't fret over it, you still have this community to fall back on.
I do not see end of service life affecting us from accessing systems drivers. For example, older XPS such as 8900 still had BIOS update in 2021.
Anonymous
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January 15th, 2023 15:00
The hardware drivers by manufacturers e.g, Dell, etc provide their own driver packages. Windows has built-in drivers. They’re stripped down, good enough, a little bit older, and they don’t update them as frequently (however using older drivers often aren’t usually a problem). The only exception would be maybe when you’re talking about discrete graphics drivers. But PC manufacturers typically have the newest versions and Windows drivers are still written by the manufacturer.
A Dell or a PC manufactured by whoever will come with integrated drivers and the latest versions available from the manufacturer. Microsoft doesn’t force anyone to install drivers from the manufacturers. New drivers can be automatically downloaded from WU. Also drivers are integrated into Windows itself when Windows attempts to automatically configure and install the appropriate drivers
The driver packages Windows installs though are different from the drivers the PC manufacturer provides. Core drivers created by Dell, or whoever . . . they’re provided by Microsoft after they’re tested to be stable.
As for BIOS updates by Dell though for the 8930 < < cough > > < > . . . the sign I read last month said . . ..'reality check ahead'