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AZHDIR

1 Rookie

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2 Posts

18

January 11th, 2025 17:12

XPS 8700, HDD self test error 2000-0142

XPS 8700

XPS 8700

Diagnosis : ePSA 4228.6   BIOS  A14   ERROR CODE: 2000-0142   VALIDATION  118624

Msg: Hard Drive 0-S/N Z1D4JZA9, Short self test unsuccessful.

Please help. Thank you

ejn63

10 Elder

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26K Posts

January 11th, 2025 17:22

The hard drive has failed -- you need a new drive.  It might be a good time to upgrade to a 2.5" SATA SSD.

ann_droid

2 Intern

 • 

379 Posts

January 11th, 2025 18:29

Please edit out your service tag.

ispalten

4 Operator

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2.1K Posts

January 11th, 2025 20:33

@AZHDIR​ 

DELETE the Service Tag, should NOT be posted publicly.

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