Unsolved
5 Posts
0
1619
XPS 630i, BIOS 1.0.13, no video
Hello evrybody i had a big problem today. I was updating my pc it's a dell xps 630i and the update was a bios update 1.0.13 And i let the update install i was in the store for 2 hours. and when i came back home and turned the monitor on the screen was frozen and my keyboard; was not workkng nothing worked so i turned it off and then on. and the fans was turning it self to max i had no video signal no keyboard workin nothing help any one. reset it dont care if i lose evrything i just want my pc back it was a gift from my dead grandad. It was outdated thats why i was updating all drivers and program to keep it up to date and i dont have mutch money. Sorry for my bad English i am from Norway 😂😂 it is turning on the fan fast idle the only thing that works is disc try and the power button that i can see keyboard not workkng internet cable no ligth mouse not workkng plzz tell me that i dont need new mother board i cant afford that 😭😭
Krikre05
5 Posts
0
February 26th, 2019 03:00
fireberd
9 Legend
9 Legend
•
33.3K Posts
0
February 26th, 2019 03:00
The motherboard will need replacement.
See this from Dell on corrupted BIOS updates:
https://www.dell.com/community/Product-and-Support-Issues/Dell-Policy-BIOS-breaks-motherboard-CMOS/m-p/5741766#M3962
bell47g5a
36 Posts
0
February 26th, 2019 08:00
Try this link.
https://www.dell.com/community/Customer-Care-Wiki/Dell-Policy-BIOS-update-breaks-motherboard-CMOS/ta-p/6063959
cyberanvil
31 Posts
0
July 11th, 2019 19:00
What Windows version you running?
cyberanvil
31 Posts
0
July 28th, 2019 13:00
so is Win10 involved? did you try a recent upgrade?
cyberanvil
31 Posts
0
July 28th, 2019 13:00
my own situation was multiple crashes after a bios update in conjunction with a Win10 upgrade.
after days of pulling my hair out, i sort of see what happened. no solution was found and so the mighty XPS 630I is a parts horse. yes, it was a Win10 update. how was i to know 630i doesn't support it? i have a XPS Studio 8000 and it runs Win10 fine. anyway, i'm guessing it was a motherboard failure in the end that sealed the deal. i was trying to use a cloned HD to recover. but the HD was never recognized again. without the HD, i was stuck from returning to any Windows version. that's my tale and i'm sticking to it. so Win10 doesn't play nice with some models.
btw, i'm loving my new XPS 8930!!!!