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Where to find RTME.i386.pkg package?
Hi all,
I’m running ThinOS 8.3_012 in a Wyse 5010 (D10DP) and Wyse 5040 AIO with PCoIP. For use and activate RTAV I need to install/deploy manually RTME package (Cf. WTOS DELL Wyse ThinOS 8.3 Release Notes, page 10). Can you tell me where to find RTME package? I’ve failed searching @ Wyse/DELL Support Self service and in the Internet.
Thank you in advance for your help
Regards
Humberto
RMontalvo
560 Posts
0
August 23rd, 2016 09:00
Humberto,
If you just purchased the 5010 it should have come with all the files. Upgrades to WTOS requires a Software Maintenance contract. Please contact your sales representative to purchase.
See below the signature for details.
hduarte
2 Posts
0
August 23rd, 2016 15:00
Roger,
We have a Softaware Maintenance contract and I found the packages @ the self service Wyse Portal.
Thank you for your help and your time spend
Regards
Humberto
RMontalvo
560 Posts
0
August 23rd, 2016 15:00
Glad to know and thank you for letting me know.
prisme
1 Message
0
August 7th, 2017 04:00
Where we find the latest package WTOSpkg_8.4.B009 and MSG ?
I do not find it in Digital locker or self-service Wyse Portal.
Thank you for your help and your time spend
Regards
Me
RMontalvo
560 Posts
0
August 7th, 2017 11:00
All firmware for WTOS is available from the Digital Locker only. To access, you need to subscribe to the Software Maintenance Program.