ThinOS and Logitech Products

Hi all,

We've recently purchased a couple of Logitech ERGO K860 Business keyboards, and we're having issues with the Logi Bolt dongle.

Some keys on the keyboard do not register, while others register but show a different letter than the key that was pressed. For instance, pressing "M" registers as "U," and pressing "S" registers as "A," and so on.

This has been tested on two systems with the same outcome:

• Wyse 5070 Thin Client
• Optiplex 3000 Thin Client

I'm currently using an MX Master S2 mouse as my daily driver, and it works fine on the systems mentioned above, but the mouse is using the "old type" Unifying Receiver dongle.

Does anyone have experience with this issue while using a Logitech keyboard (or mouse) with the Logi Bolt dongle?

I suspect there might be some compatibility issues with the way the keyboard is communicating with the Logi Bolt dongle.

This assumption is based on information found in Logitech's documentation:

"Logi Bolt is a cutting-edge wireless protocol, engineered to meet rising enterprise security expectations. It combines Bluetooth® Low Energy wireless technology Security Mode 1, Security Level 4—sometimes called U.S. Federal Information Processing Standards (FIPS) Mode—with additional Logitech security features designed to reduce vulnerability when devices are paired with a Logi Bolt USB receiver."

This seems to involve some kind of encryption layer that the thin client cannot interpret without a driver or some instructions on how to decode the encryption layer between the dongle and the keyboard.

I'm curious if I'm the only one experiencing this issue or if others have encountered the same problem.
Thanks for taking the time to read this post.