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April 18th, 2019 08:00

Dell Wyse 3040 Some Issue! Dell i need support!

Dell Wyse 3040

Firmware 8.6_013

VmWare View Horizon 7.4

Protocol: PCoIP.

Windows 8.1 full patch and update.

 

Issue list:

1 - First the caps lock and numlock some time don't match if i turn off the caps lock on windows vdi still saying Caps lock on.

2 - the Wyse Dell management system whit the firmware 8.6_013 i get an error on the SSL hands shake when i try to connect to wyse using vnc web client. 

Server disconnected (code: 1002, reason: error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure)

3 - When use wyse 3040 go to sleep the monitor size area change from 19" to 14" i have to reset the wyse 3040 for get a full size screen again.

3 Apprentice

 • 

735 Posts

April 22nd, 2019 13:00

I would strongly encourage you to try the recently released 8.6_019 firmware.  If you are still having problems open a support ticket using the service tag off of the device.    Dell support does not monitor to, nor respond to threads in this forum.

16 Posts

July 16th, 2019 10:00

Where can I download the 8.6_019 firmware? I am on 8.6_013. Having issue with the WIN 10 1903 update and looking for any possibilities

1 Message

October 17th, 2019 09:00

If you're using Chrome, that's your issue. Using Firefox instead is what fixed it for me (I found the solution here: https://www.technicalhelp.de/topic/ssl-handshake-error/)

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